At a glance
- Location
- Richmond
About SimpliSafe
- We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.
About the role
- SimpliSafe is seeking charismatic and skilled sales professionals to convert inbound leads to active customers through value based selling.
- As a Seasonal Sales Agent, you will assist future customers in selecting the right system, products, and services best suited for their lifestyle needs.
Responsibilities
- Assist future customers through the process of selecting the right system, products and services best suited for their lifestyle needs.
- Identify key insights to customers needs and provide recommendations to help secure their home, family, pets, etc.
- Follow SimpliSafe’s sales methodology to ensure the highest level of respect, trust, and loyalty with our future customers.
- Perform customer follow-up activities including quotes, information requests, etc.
- Properly collect and input customer information for proper customer identification.
- Make recommendations of special promotions and affiliated partner’s products and services.
Requirements
- Proven success in an inbound / outbound phone-based sales environment
- Enhanced listening skills to help identify the best solution for the customer
- Comfort with technology and ability to provide technical assistance for consumer electronics
- Proven record of outstanding attendance and timeliness in a structured environment
- Strong work ethic and the drive to contribute to company goals
- Clear and effective communication skills, both written and verbal
- Ability to work at times either independently and / or in a team setting
- Ability to prioritize in a fast-paced environment, excellent time management skills
- Positive, can-do attitude and eager for continuous improvement by demonstrating a learning mindset and being open to coaching and feedback
- Strong commitment to customer happiness and satisfaction
Benefits
- $22 per hour starting pay
- Uncapped telesales incentive commission
