At a glance
- Workplace
- Hybrid
- Location
- United Kingdom - London
About Nice
- NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
- Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
- NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
About the role
- The Sales Development Representative will serve as the first point of contact for potential customers, identifying needs and booking discovery calls for Account Executives. This role focuses on strategic prospecting and outreach within the EMEA territory to generate new business opportunities.
Responsibilities
- Generate new business opportunities through strategic prospecting in the EMEA territory.
- Reach out to key decision-makers to spark interest in NICE’s product suite.
- Book discovery calls with Account Executives.
- Nurture early-stage prospects to maintain a warm pipeline.
- Log activities, insights, and lead interactions in CRM tools.
- Hit or exceed monthly goals for discovery calls and qualified opportunities.
- Maintain strong product knowledge across NICE’s solutions.
- Collaborate with regional sales teams to align on account strategies.
- Participate in training and development to sharpen skills.
Requirements
- Confident communication skills, particularly when speaking to senior-level decision-makers.
- Natural curiosity and strong questioning skills to uncover real needs.
- Self-motivated with good time management and a proactive approach.
- Familiarity with CRM systems.
- Driven by results and hungry to grow.
Preferred qualifications
- Salesforce experience
- Outreach
- LinkedIn Sales Navigator
- Other tools that support smart prospecting and lead engagement
Benefits
- NICE-FLEX flexible working model
- Training and development
Workplace
- Hybrid work model
Skills
- CRM
- Salesforce
- Outreach
- LinkedIn Sales Navigator
