Sales Manager, SMB & MM (India)

Hybrid, Bangalore · Bangalore · Hybrid · Posted Sep 29, 2026

At a glance

The Sales Manager will lead a team of 8+ hybrid Account Executive/Account Managers in Bangalore, focusing on both SMB and Mid-Market segments.
This role involves driving performance across new-business closing and account expansion/retention through coaching, strategy development, and cross-functional collaboration.

Lead, mentor, and manage a team of 8+ hybrid SMB and MM Account Executive/Account Managers.
Drive performance to exceed targets on new-business bookings and net revenue retention.
Provide coaching, training, and development opportunities across new-business and account-management motions.
Establish a performance-driven culture with clear goals and continuous feedback.
Analyze sales data and call coaching to identify areas for improvement and drive win rates.
Develop and implement strategies for training, objection handling, and consultative discovery.
Create renewal and expansion playbooks for the account-management side of the book.
Ensure pipeline cleanliness with accurate stages, ARR, and forecast categories.
Accurately predict team outcomes within a 10% margin across bookings and retention.
Work cross-functionally with Product, Engineering, Sales, Customer Success, Onboarding, Marketing, and Legal.

At least 3 years of direct sales experience in net-new closing.
At least 2 years directly managing a team of 5+ Account Executives or Account Managers in net-new closing and/or expansion motions.
Top performer in current role.
Proven track record of consistently meeting team targets for a minimum of 3 trailing quarters across new-business and retention metrics.
Experience using and coaching teams on consultative selling skills and sales processes.
C1 English level proficiency.
Data-driven approach to sales performance.
Ability to communicate, present to, and influence key stakeholders across technical and non-technical roles.
Based in Bangalore, India.