Sales Operations Business Partner (METCA)
Istanbul, Turkey · Johannesburg · Warsaw · South Africa (Johannesburg) · Onsite · Posted Sep 29, 2026
At a glance
- Workplace
- Onsite
- Location
- Istanbul, Turkey · Johannesburg · Warsaw · South Africa (Johannesburg)
About the role
- We are seeking an experienced Sales Operations Business Partner to partner closely with Country and District Managers across the METCA region.
- The role will provide dedicated operational support, business insight, and execution capacity to help sales leaders run their businesses effectively and improve seller productivity.
- Working as part of the EMEA Sales Operations organisation, the Ops partner will support forecasting, pipeline management, performance analysis, business reviews, planning, and operational execution.
Responsibilities
- Partner with sales leaders: Work closely with Country and District Managers to provide operational analysis, insight, and execution support across their businesses.
- Support weekly forecasting: Prepare and inspect forecasts and pipeline, highlighting material movements, risks, opportunities, and areas requiring management attention.
- Coordinate business reviews: Prepare district reviews, including KPI analysis, performance commentary, action capture, and follow-up.
- Analyse performance: Assess pipeline coverage, conversion, linearity, seller productivity, territory, and account performance to identify gaps and opportunities.
- Support planning: Contribute to annual and in-year GTM planning through territory, account, capacity, and quota analysis, working within agreed regional governance.
- Operationalise decisions & Programmes: Coordinate the implementation and adoption of agreed GTM, organisational, and process changes with Regional Sales Operations and cross-functional teams.
- Strengthen data discipline: Maintain high standards of CRM and forecasting hygiene, identify data-quality and process issues, and work with sales teams to resolve them.
- Drive follow-through: Track actions, dependencies, and performance interventions arising from forecast calls, business reviews, and planning discussions.
- Improve processes and alignment: Recommend practical improvements that reduce operational friction, and partner with Finance, HR, Deal Desk, Planning, and Corporate Operations to support execution.
- Support account and deal execution: Coordinate account-planning, win/loss, and big-deal review cadences, providing analysis and tracking agreed actions through to completion.
Requirements
- Experience: 5+ years of relevant experience in Sales Operations, Revenue Operations, Commercial Planning, business analytics, or a related role, ideally within a multinational technology company.
- Sales leadership partnership: Experience working with sales managers and senior commercial stakeholders in a fast-paced sales organisation.
- Sales operations knowledge: Strong understanding of forecasting, pipeline management, territory and quota processes, sales planning, and performance management.
- Analytical capability: Strong analytical and modelling skills, with the ability to interpret complex data, identify meaningful trends, and translate findings into clear recommendations.
- Tools and systems: Proficiency with CRM platforms such as Salesforce, forecasting tools such as Clari, and BI or visualization tools such as Tableau or Power BI.
- Execution discipline: Ability to manage multiple priorities, coordinate cross-functional work, and maintain consistent follow-through with limited supervision.
- Communication: Clear written and verbal communication skills, with the confidence to challenge constructively and present evidence-based observations to senior stakeholders.
- Creativity: Ability to think outside the box and bring solutions to complex situations
Preferred qualifications
- Bachelor’s degree in business, Finance, Economics, Data Analytics, or a related discipline preferred, or equivalent practical experience.
Benefits
- flexible time off
- wellness resources
- company-sponsored team events
Workplace
- LI-ONSITE
Skills
- Salesforce
- Clari
- Tableau
- Power BI
- CRM
- Business Analytics
- Commercial Planning
- Sales Operations
- Revenue Operations
