At a glance
- Workplace
- Onsite
- Location
- Chicago
About the role
- Everpure is seeking an SDR Sales Operations Manager to act as the main point of contact for SDR leadership for regular operational support - planning, reporting, insights, technology strategy.
- This role will define business requirements and advocate for process and technology changes across the business to increase impact of SDR team.
- The SDR Sales Operations Manager will serve as the “go-to” person for performance, systems, insights, and processes for global, theater and regional directors on the SDR and Inbound Marketing teams worldwide.
Responsibilities
- Act as the main point of contact for SDR leadership for regular operational support - planning, reporting, insights, technology strategy
- Define business requirements and advocate for process and technology changes across the business to increase impact of SDR team
- Manage expectations of SDR leaders and Inbound Marketing leaders by scoping solutions to address business needs, tracking change initiatives, sharing updates on progress, and validating successful results
- Develop and present semi-annual “State of the Business”, including an analysis of current strengths and weaknesses and action plans to address
- Serve as the “go-to” person for performance, systems, insights, and processes for global, theater and regional directors on the SDR and Inbound Marketing teams worldwide
- Collaborate with Marketing and Sales Development to develop automated dashboard requirements, build dashboard prototypes, maintain SDR reports and dashboards, and deliver other data analysis tools to monitor performance and identify areas for improvement
- Collaborate with global sales leadership to define key performance indicators (KPIs), track progress, and recommend process enhancements
- Support the SDR by identifying opportunities for process improvement and automation to drive pipeline and bookings growth
- Design and implement AI-powered SDR enablement processes with Inbound Marketing and SDR leaders to automate key tasks—such as prospect sourcing, email outreach, and CRM logging—while optimizing engagement within the Buying Groups model
- Work closely with SDR, Marketing, Marketing Operations and Sales Operations teams to ensure data-driven insights directly support and enhance GTM strategies
Requirements
- 8+ years of progressive experience in sales operations, business analytics, revenue operations, or related roles
- Bachelor’s or Master’s degree in business, or a related field
- Demonstrated success in scaling GTM strategies through technology, automation, and data analysis
- Strong familiarity with CRM systems (Salesforce preferred), sales automation tools, and AI-powered platforms
- Expert-level skills in Excel and other data analysis tools, with a proven ability to transform complex data into strategic initiatives
- A balanced blend of technical acumen, business savvy, and a growth mindset
- Excellent analytical, problem-solving, and communication skills
- Proven ability to work both independently and collaboratively in cross-functional teams
- A passion for discovering and applying best practices and industry thought leadership
Benefits
- flexible time off
- wellness resources
- company-sponsored team events
Workplace
- #LI-ONSITE
Skills
- Salesforce
- Excel
- CRM
- AI
- Automation
