Seller Onboarding Specialist
Los Angeles · USD 30-33 / year · 3-6 years experience · Full-time · Posted Oct 19, 2026
At a glance
- Experience
- 3-6 years experience
- Employment
- Full-time
- Location
- Los Angeles
- Salary
- USD 30-33 / year
About SHEIN
- SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
- Position Summary
- We're seeking a full-time Seller Onboarding Specialist for our Los Angeles-based corporate office.
- Job Responsibilities
- - Onboarding Management: Manage the onboarding process for new sellers on SHEIN Marketplace. Coordinate with cross-functional teams, including product, operations, and legal, to ensure that sellers meet all requirements and standards for selling on SHEIN.
- - Seller Support: Provide guidance and support to sellers during the onboarding process. Answer seller questions, resolve issues, and ensure that sellers understand and adhere to SHEIN's policies and procedures.
About the role
- SHEIN is seeking a full-time Seller Onboarding Specialist for their Los Angeles-based corporate office.
- The role involves managing the onboarding process for new sellers on SHEIN Marketplace and coordinating with cross-functional teams.
Responsibilities
- Manage the onboarding process for new sellers on SHEIN Marketplace.
- Coordinate with cross-functional teams, including product, operations, and legal, to ensure that sellers meet all requirements and standards for selling on SHEIN.
- Provide guidance and support to sellers during the onboarding process.
- Answer seller questions, resolve issues, and ensure that sellers understand and adhere to SHEIN's policies and procedures.
- Monitor and evaluate seller performance to ensure that they are meeting SHEIN's performance standards.
- Provide guidance and support to sellers to improve their performance and meet SHEIN's standards.
- Analyze data on seller performance, market trends, and customer feedback to identify areas for improvement and make data-driven decisions.
- Develop and implement strategies to improve seller performance and drive growth for SHEIN's Marketplace.
- Identify areas for process improvement and implement changes to streamline the onboarding process and improve the seller experience.
Requirements
- Bachelor's degree in business, operations, or a related field, or equivalent experience.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
Preferred qualifications
- Bilingual in Mandarin is highly preferred.
- Experience working with international teams is a plus.
Benefits
- Healthcare (medical, dental, vision, prescription drugs)
- Health Savings Account with Employer Funding
- Flexible Spending Accounts (Healthcare and Dependent care)
- Company-Paid Basic Life/AD&D insurance
- Company-Paid Short-Term and Long-Term Disability
- Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
- Employee Assistance Program
- Business Travel Accident Insurance
- 401(k) Savings Plan with discretionary company match and access to a financial advisor
- Vacation, paid holidays, floating holiday and sick days
