Senior Business Resilience Program Manager
Bay Area, CA · US - CA - Bay Area - Remote · 6+ years experience · Remote · Posted Oct 8, 2026
At a glance
- Experience
- 6+ years experience
- Workplace
- Remote
- Location
- Bay Area, CA · US - CA - Bay Area - Remote
About the role
- The Senior Business Resilience Program Manager will operate and mature Block’s resilience program across business continuity, disaster recovery, crisis management, and operational resilience.
- This role partners across business, technology, risk, compliance, and legal teams to identify resilience risks, validate recovery capabilities, and drive remediation.
- The position focuses on improving resilience workflows through automation, AI, and scalable self-service mechanisms.
Responsibilities
- Identify resilience risks across critical services, business functions, technology, and dependencies.
- Develop and maintain testable business continuity, disaster recovery, and crisis management plans.
- Coordinate resilience exercises and recovery tests, report findings, and track remediation.
- Assess third-party continuity and recovery capabilities and identify gaps.
- Communicate resilience posture, open risks, and decisions to governance forums, senior leaders, and Boards.
- Support audit, regulatory, customer, and RFP requests.
- Partner with regional entities in the UK, EU, and Canada to align global practices with local requirements.
- Improve resilience workflows through AI, automation, dashboards, templates, and self-service tools.
Requirements
- 6+ years of experience operating or improving global resilience, business continuity, disaster recovery, crisis management, or related risk programs.
- Strong knowledge of impact analysis, dependency mapping, recovery strategies, testing, remediation, and governance.
- Experience applying relevant standards or regulatory expectations such as ISO22301, BS11200, FFIEC, EBA, FCI, CBI, or RPAA.
- Strong project management, organizational, and partnership skills.
- Ability to manage deadlines and dependencies and drive cross-functional follow-through without direct authority.
- Excellent communication and analytical judgment.
- Comfort using AI, automation, data analysis, and reporting tools.
- Relevant professional certification, such as those from DRI International or the Business Continuity Institute, or equivalent practical experience.
Benefits
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
Workplace
- Remote
Skills
- Business Continuity
- Disaster Recovery
- Crisis Management
- Project Management
- Data Analysis
- Automation
- AI
- ISO22301
- BS11200
- FFIEC
- EBA
- FCI
Show all 14 skills
- CBI
- RPAA
