Senior Cloud Operations Engineer - Night shift 10PM to 6AM
Remote · United Kingdom - London · 5+ years experience · Remote · Posted Oct 7, 2026
At a glance
- Experience
- 5+ years experience
- Workplace
- Remote
- Location
- Remote · United Kingdom - London
About Nice
- NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors over 3 billion financial transactions.
- Known as an innovation powerhouse that excels in AI, cloud, and digital technologies, NICE is consistently recognized as a market leader, with more than 8,500 employees across 30+ countries worldwide.
- NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.
- Requisition ID: 11795
- Reporting into: Director, Cloud Systems Engineering
About the role
- The Full Stack Cloud Operations Engineer ensures the security, reliability, availability, and performance of NICE's cloud and datacenter infrastructure. This role involves supporting business-critical production systems across Windows, Linux, AWS, and VMware environments during the night shift.
Responsibilities
- Maintain, monitor, and support a production infrastructure environment
- Administer AWS environment and resources
- Support multiple systems or applications of medium to high complexity
- Follow defined procedures to monitor systems and resolve issues
- Analyze and report on operational metrics to understand performance
- Manage DNS, FTP, IIS, and Application environments
- Participate in an On-Call rotation
- Communicate events to stakeholders, teams, and leadership
- Perform cabling, racking, and other tasks in Physical Data Centers
- Create user accounts in IAM and other user management resources
Requirements
- 5+ years working in a large production infrastructure
- 5+ years in Windows Server Administration in a Production Environment
- 5+ years configuring server hardware and OS
- Experience managing and hardening Linux servers in production environments (RHEL, Ubuntu, or Amazon Linux)
- Experience successfully working in fast-paced production environments
- Microsoft and Linux OS Patching
- Strong Knowledge of Windows Domains, Active Directory and DNS
- Experience working with Change Management
Workplace
- Some travel may be required for physical data center tasks
- Remote or London-based
Skills
- AWS
- Windows Server
- Linux
- VMware
- Active Directory
- DNS
- IIS
- FTP
- IAM
- PowerShell
- Chef
- Ansible
Show all 15 skills
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