Senior Content Designer

Nairobi, Kenya · Moniepoint Headquaters · 5+ years experience · Posted Oct 15, 2026

At a glance

Moniepoint Group is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed. At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway, etc. We leverage artificial intelligence and data to make our decisions, but also have the technology and data-driven best practices used to support our businesses.

As a Senior Content Designer, you will take ownership of the quality and strategic direction of content across your squad or product area.
You will shape product experiences that are clear, inclusive, and emotionally engaging while supporting junior designers and influencing cross-team strategy.
The role requires deep user insight and a collaborative mindset to drive alignment across product, design, and engineering teams.

Manage end-to-end content design strategy and execution from discovery through delivery and iteration.
Partner with product managers, designers, and engineers to embed content strategy into product discovery and delivery.
Define accessible and inclusive content that builds trust and meaningful user engagement.
Create wireframes and prototypes in Figma while adhering to design systems and content principles.
Craft high-quality interface text, microcopy, error messaging, help content, and documentation.
Conduct qualitative and quantitative research including user interviews, usability tests, A/B experiments, and content audits.
Drive the evolution of content design style guides in collaboration with brand and marketing teams.
Support and mentor junior content designers on the team.
Lead alignment across stakeholders by communicating design rationale and facilitating strategic sessions.
Set standards for product teams to foster sound content design practices and shared accountability.

5+ years of experience working as a content designer.
Exceptional knowledge of content design principles and end-to-end product thinking.
Strong stakeholder management skills.
Ability to work in a fast-changing environment where processes are still being defined.
Experience with A/B testing, UX metrics, and data interpretation.
Ability to drive independent research initiatives.
Exceptional product intuition regarding user needs, business constraints, and technical feasibility.
Proficiency in Figma for collaboration, prototyping, and agile solution delivery.
Experience working in cross-functional teams.
Ability to actively contribute to a content design system.