At a glance
- Location
- Bellevue · San Francisco
About the role
- The Senior Creative Operations Manager will lead, scale, and optimize delivery for high-velocity marketing engines within the Brand Ops & Production team.
- This role partners with Digital and Demand Gen creative teams to build predictable workflows and ensure high-volume creative assets are delivered on time and at scale.
Responsibilities
- Design, implement, and optimize end-to-end creative operations for global demand generation and digital web channels.
- Build and maintain single-source-of-truth project plans managing tasks, resources, dependencies, and approvals.
- Prioritize incoming project requests against creative capacity.
- Serve as the lead operational partner to Digital and Demand Gen creative teams.
- Guide design and copywriting bandwidth and lead weekly project syncs.
- Champion project management systems and asset infrastructure using workflow automations and AI tools.
- Oversee agency, localization, and freelance partners to ensure alignment with scopes and quality standards.
- Track and analyze key performance metrics including cycle time, throughput, and capacity utilization.
Requirements
- Experience in creative operations, project management, or program management within high-growth B2B tech, digital agencies, or in-house marketing creative teams.
- Strong understanding of digital and performance marketing asset ecosystems.
- Exceptional organization, tracking, and scheduling skills.
- Proven expertise in project management platforms with a discipline for building and maintaining accurate plans.
- Proactive, clear communication skills with the ability to coordinate across multiple teams.
- Ability to manage many concurrent projects without dropping details.
- Comfort working quickly and adapting as priorities shift.
- Collaborative, reliable, and solutions-oriented mindset.
Preferred qualifications
- Experience with Asana project management platform
Benefits
- Equity (where applicable)
- Bonus
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Flexible spending account
- Paid leave (including PTO and parental leave)
Skills
- Asana
- Project Management
- Program Management
- Performance Marketing
- AI Tools