Senior Deal Desk Analyst, APAC
Sydney · 4+ years experience · Full-time · Hybrid · Posted Oct 20, 2026
At a glance
- Experience
- 4+ years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- Sydney
- Visa sponsorship
- Visa sponsorship not offered
About the role
- Harvey is building its first Deal Desk presence in APAC, seeking a Senior Deal Desk Analyst to serve as the commercial subject matter expert for regional go-to-market teams.
- This hybrid role spans deal strategy and deal operations, partnering with AEs on deal structures, pricing, negotiations, and quote-to-cash systems.
- You will report to the Head of Deal Desk in the US and work closely with APAC GTM leadership, RevOps, Pricing and Packaging, Legal, Finance, and Product.
Responsibilities
- Partner with AEs at every deal stage on structure, pricing and negotiation, not just at contracting.
- Build scenario-based pricing models (usage projections, ARR impact, credit allotment sizing) and use product telemetry to connect customer usage to price and value.
- Act as the expert on Harvey's move to consumption-based pricing, and help AEs explain it to law firm and in-house customers.
- Handle redlines and non-standard requests with Legal, Finance and Product; summarize and escalate approvals.
- Build and maintain field-facing playbooks covering what is allowed, fallback positions and approval paths.
- Deliver enablement to the APAC field on pricing and deal best practices.
- Join customer calls where you can add value.
- Track the commercial pulse of the region and proactively raise trends and insights to Deal Desk and GTM leadership.
- Review, validate and process orders for accuracy, policy compliance and booking readiness.
- Act as the first line of support for Salesforce and CPQ quoting, approvals and opportunity hygiene.
Requirements
- 4+ years in Deal Desk, Commercial or Sales Operations, or RevOps supporting deal construction, with hands-on experience in both strategy and operations.
- Experience with consumption or usage-based pricing.
- Pricing models and scenario analyses you built yourself and used in live deals.
- Experience with Salesforce and CPQ and quote-to-cash processes.
- Experience delivering field enablement and creating playbooks or process documentation.
- Clear, concise and measured communication with AEs, executives and cross-functional partners.
- Calm under pressure, and able to say no while staying a trusted business partner.
- Comfortable working autonomously with a manager in another time zone, and thriving through constant change.
- Uses AI tools to work more efficiently.
- Must have valid Australian work rights.
Preferred qualifications
- Big data, cloud infrastructure or AI platforms experience for consumption or usage-based pricing
Benefits
- Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more
- Family & Fertility Support through Carrot
- Comprehensive coverage designed to support long-term well-being
- Paid annual leave, sick leave, and fully paid parental leave for all parents
- Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support
- Annual support for courses, certifications, conferences, and books
- Monthly support for home office, internet, and phone expenses
- Harvey Holiday: four-week paid sabbatical after four years
Workplace
- Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
Skills
- Salesforce
- CPQ
- Salesforce CPQ
- DealHub