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Senior Deal Desk Analyst, APAC

Harvey

Sydney · 4+ years experience · Full-time · Hybrid · Posted Oct 20, 2026

At a glance

Experience
4+ years experience
Employment
Full-time
Workplace
Hybrid
Location
Sydney
Visa sponsorship
Visa sponsorship not offered

About the role

  • Harvey is building its first Deal Desk presence in APAC, seeking a Senior Deal Desk Analyst to serve as the commercial subject matter expert for regional go-to-market teams.
  • This hybrid role spans deal strategy and deal operations, partnering with AEs on deal structures, pricing, negotiations, and quote-to-cash systems.
  • You will report to the Head of Deal Desk in the US and work closely with APAC GTM leadership, RevOps, Pricing and Packaging, Legal, Finance, and Product.

Responsibilities

  • Partner with AEs at every deal stage on structure, pricing and negotiation, not just at contracting.
  • Build scenario-based pricing models (usage projections, ARR impact, credit allotment sizing) and use product telemetry to connect customer usage to price and value.
  • Act as the expert on Harvey's move to consumption-based pricing, and help AEs explain it to law firm and in-house customers.
  • Handle redlines and non-standard requests with Legal, Finance and Product; summarize and escalate approvals.
  • Build and maintain field-facing playbooks covering what is allowed, fallback positions and approval paths.
  • Deliver enablement to the APAC field on pricing and deal best practices.
  • Join customer calls where you can add value.
  • Track the commercial pulse of the region and proactively raise trends and insights to Deal Desk and GTM leadership.
  • Review, validate and process orders for accuracy, policy compliance and booking readiness.
  • Act as the first line of support for Salesforce and CPQ quoting, approvals and opportunity hygiene.

Requirements

  • 4+ years in Deal Desk, Commercial or Sales Operations, or RevOps supporting deal construction, with hands-on experience in both strategy and operations.
  • Experience with consumption or usage-based pricing.
  • Pricing models and scenario analyses you built yourself and used in live deals.
  • Experience with Salesforce and CPQ and quote-to-cash processes.
  • Experience delivering field enablement and creating playbooks or process documentation.
  • Clear, concise and measured communication with AEs, executives and cross-functional partners.
  • Calm under pressure, and able to say no while staying a trusted business partner.
  • Comfortable working autonomously with a manager in another time zone, and thriving through constant change.
  • Uses AI tools to work more efficiently.
  • Must have valid Australian work rights.

Preferred qualifications

  • Big data, cloud infrastructure or AI platforms experience for consumption or usage-based pricing

Benefits

  • Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more
  • Family & Fertility Support through Carrot
  • Comprehensive coverage designed to support long-term well-being
  • Paid annual leave, sick leave, and fully paid parental leave for all parents
  • Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support
  • Annual support for courses, certifications, conferences, and books
  • Monthly support for home office, internet, and phone expenses
  • Harvey Holiday: four-week paid sabbatical after four years

Workplace

  • Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home

Skills

  • Salesforce
  • CPQ
  • Salesforce CPQ
  • DealHub

Harvey

Senior Deal Desk Analyst, APAC

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