At a glance
- Workplace
- Hybrid
- Location
- AMER
- Visa sponsorship
- Visa sponsorship not offered
About Diligent Corporation
- Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
- At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
- Learn more at diligent.com or follow us on LinkedIn and Facebook
About the role
- The Senior GTM Systems & AI Lead will own the systems, data, integrations, and AI capabilities supporting the company's go-to-market functions.
- This hands-on role involves identifying and building AI-enabled workflows to improve effectiveness across Sales, Customer Success, Marketing, and Operations.
- The position offers the opportunity to influence the roadmap, architecture, and standards for GTM systems as the function is being established.
Responsibilities
- Design and build systems and AI to connect GTM tools and automate processes.
- Identify manual or inefficient GTM processes and scale AI-enabled workflows, agents, and automations.
- Own initiatives end-to-end from problem definition through rollout and impact measurement.
- Act as the lead GTM Systems SME to shape solutions and build MVPs for cross-functional teams.
- Connect GTM systems using APIs, orchestration platforms, webhooks, and MCP.
- Drive adoption of shipped solutions and set standards for team development.
- Consolidate fragmented or overlapping agents and automations into maintainable systems.
- Ensure system-of-record data remains accurate and consistent.
Requirements
- Significant experience in GTM Systems, Revenue Operations, Business Systems, or a related function.
- Hands-on experience building with LLMs and agent frameworks.
- Fluency with AI coding tools such as Claude Code or Codex.
- Deep understanding of GTM systems, data, and processes across Sales, Customer Success, Marketing, and Operations.
- Technical fluency with APIs, webhooks, integration and orchestration platforms, and system architecture.
- Ability to distinguish symptoms from root causes and design reliable, scalable solutions.
- Experience leading cross-functional initiatives and communicating tradeoffs to leadership.
- Must be based in the United States.
Benefits
- Flexible work environment
- Global days of service
- Comprehensive health benefits
- Meeting free days
- Generous time off policy
- Wellness programs
Workplace
- Flexible working arrangements with hybrid or fully remote options.
- Applicants must be based in the United States.
- Hybrid model requires onsite work at least 50% of the time if within commuting distance to an office location.
Skills
- LLMs
- Agent Frameworks
- Claude Code
- Codex
- APIs
- Webhooks
- MCP
- SQL
- Python
- JavaScript
- RAG
- GTM Systems
Show all 13 skills
- Revenue Operations
