Implementation Engineer

Toronto · CAD 105,000-185,000 / year · 5+ years experience · Remote · Posted Sep 28, 2026

At a glance

As an Implementation Engineer at Adyen, you will partner with fast-growing and enterprise businesses to design, integrate, and scale how they use Adyen’s payment platform.
This role sits at the center of complex technical delivery and pre-sales collaboration, where you help merchants make architectural decisions that directly impact performance, scalability, and global expansion.

Deliver end-to-end implementation projects from solution design through to go-live
Design and help merchants build high-performance, API-based integrations for complex systems
Partner closely with Sales during pre-sales to shape solutions, assess feasibility, and support technical discussions with prospective merchants
Act as the primary technical partner for merchants, guiding architecture and integration decisions
Build alignment across Product, Engineering, Sales, and Project Management to drive the best outcomes for merchants
Guide merchants through technical design decisions, testing, and production readiness
Improve delivery quality by sharing best practices and helping elevate team knowledge
Support a culture of growth by sharing knowledge and helping others unblock and succeed
Act as the voice of the merchant internally, translating customer needs and pain points into actionable insights for Product and Engineering
Advocate for improvements in Adyen’s products and integration experience based on recurring merchant challenges and feedback

5+ years of experience in technical consulting, integrations, or software engineering
Deep understanding of APIs and experience working across frontend and backend systems
Comfortable making decisions in ambiguous environments
Solid communicator who can lead technical discussions and build credibility with both technical and business stakeholders
Proactive builder who takes initiative to see projects through to completion
Pragmatic approach focused on working, scalable solutions
Proactively share best practices to help the team grow and to ensure merchants deliver high-quality, reliable integrations

This position is based in Toronto
This role is based out of our Toronto office
We are an office-first company and value in-person collaboration; we do not offer remote-only roles