Senior Manager, Enterprise Engineering & Process Excellence
Los Angeles · 8+ years experience · Posted Sep 25, 2026
At a glance
- Experience
- 8+ years experience
- Location
- Los Angeles
About the role
- As Senior Manager, Enterprise Engineering & Process Excellence, you will lead two horizontal capabilities that the rest of Enterprise Systems depends on: Enterprise Software Engineering and Business Process Excellence.
- You will manage a multidisciplinary team of software engineers and business systems analysts while connecting business needs, process workflows, and technology delivery.
- The role reports to the Director, Enterprise Systems and focuses on building a function that reimagines enterprise engineering and process excellence for an AI-enabled organization.
Responsibilities
- Set the strategy and technical direction for enterprise software engineering, integration, and automation.
- Lead the design, development, and operation of reliable applications, APIs, integrations, and automations that support critical enterprise capabilities.
- Establish strong engineering practices across architecture, testing, CI/CD, observability, security, reliability, and production support.
- Develop the Integration & Automation Center of Excellence through reusable patterns, shared platforms, governance, and enablement across Enterprise Systems.
- Build and lead a modern process excellence practice that uses process mining, telemetry, and AI-enabled tools to identify, prioritize, and measure improvement opportunities.
- Lead the redesign of complex, cross-functional enterprise processes, translating business needs into clear requirements and scalable solutions.
- Establish practical standards for process ownership, governance, measurement, and continuous improvement.
- Partner with business and technology leaders to deliver measurable improvements in cycle time, quality, automation, and Rioter experience.
- Build and develop a multidisciplinary team of software engineers and business systems analysts, creating shared accountability from process discovery through production delivery.
- Manage priorities, delivery, and external partners across the portfolio, communicating outcomes, risks, and trade-offs clearly to business and technology leaders.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field, or equivalent practical experience delivering enterprise technology solutions.
- 12+ years of progressive experience across software engineering, enterprise platforms, process excellence, or technology-enabled transformation.
- 8+ years of experience managing software engineers, business systems analysts, or multidisciplinary technical teams.
- Experience owning the technical quality, architecture, and operational health of a portfolio of enterprise applications, APIs, and platforms, and designing new software capabilities that solve business and process problems.
- Strong understanding of modern software engineering practices, including code review, automated testing, CI/CD, observability, security, reliability, and production operations.
- Experience with cloud/data platforms such as AWS, GCP or Databricks; programming languages such as Go, or TypeScript; and modern application frameworks such as Next.js.
- Proven experience in business process assessment, redesign, modeling, governance, and continuous improvement.
- Experience using process data, telemetry, process mining, or operational analytics to identify opportunities and measure improvements.
- Experience managing complex, cross-functional projects or portfolios involving business, engineering, data, and operational stakeholders.
- Strong written and verbal communication skills, including the ability to explain technical and process concepts to business, technical, and executive audiences.
Benefits
- Open paid time off policy
- Flexible work schedules
- Medical insurance
- Dental insurance
- Life insurance
- Parental leave for employee, spouse/domestic partner, and children
- 401k with company match
Skills
- AWS
- GCP
- Databricks
- Go
- TypeScript
- Next.js
- Celonis
- ARIS
- Signavio
- UiPath
- Workato
- MuleSoft
Show all 15 skills
- Boomi
- Lean
- Six Sigma
