Senior Manager, Growth Innovation (Payments)

US - San Francisco · 1-2 years experience · Full-time · Hybrid · Posted Sep 23, 2026

At a glance

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Airwallex is seeking a Senior Manager, Growth Innovation (Payments) to own the strategy and execution of growth innovation campaigns and initiatives.
The role sits at the intersection of product, regional teams, marketing, and data to drive product adoption, increase gross profit per customer, and activate existing customers.

Generate insights and findings: analyze payments campaign performance, identify patterns in customer behavior to identify pockets of growth.
Design and execute end-to-end growth innovation payments campaigns: develop hypotheses, set up A/B tests, analyze results, iterate, and scale winning campaigns across regions and customer segments.
Partner closely with the Product, Product Marketing and GTM teams on product adoption initiatives: design messaging, incentives, and customer experiences that drive adoption of new or underutilized Airwallex products.
Own payments rewards and incentives strategy: design global rewards frameworks and promotional campaigns that encourage customers to adopt additional products, increase transaction volume, and improve retention.
Collaborate cross-functionally with Lifecycle Marketing, Data Analytics, Sales, and Product and Product Marketing to align campaign timing with product launches, seasonal opportunities, and customer lifecycle milestones.
Work with regional Growth teams across APAC, EMEA, and other regions to adapt global campaigns to local market dynamics, regulatory constraints, and customer preferences while maintaining brand consistency.
Contribute to scaling the Growth Innovation function: as the team grows, shape processes, playbooks, and team dynamics to maintain velocity while improving consistency.

6+ years of experience in growth, with demonstrated expertise in running growth campaigns, A/B testing, and experimentation.
Hands-on experience designing and executing multi-step campaign sequences: hypothesis development, test design, measurement, iteration, and scale.
Strong analytical mindset: comfortable building your own models and dashboards, interpreting data, and making recommendations based on evidence.
Experience working on rewards, incentives, or loyalty programs, or clear aptitude for this type of work.
Ability to balance creativity with rigor: generate new ideas while grounding them in data and testing discipline.
Comfortable in fast-paced, high-ambiguity environments where priorities shift and you need to push your own thinking constantly.
Strong cross-functional collaboration skills and ability to influence without formal authority.

1-2 years in a growth role at a high-growth B2B fintech, SaaS, or tech company (Stripe, Ramp, Mercury, Brex, Revolut, etc.).
Experience with product-led growth (PLG) or customer-driven growth initiatives.
Background in strategy consulting (MBB) or top-tier tech company that exposed you to structured problem-solving and data-driven thinking.
Hands-on experience with growth experimentation platforms, analytics tools, and CRM systems.
Familiarity with multi-region growth strategy and ability to navigate regional regulatory or cultural differences.
Experience in payments, fintech, or adjacent verticals is a plus but not required.