At a glance
- Experience
- 5+ years experience
- Location
- San Francisco
About Twitch
- Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
- We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
About the role
- We’re looking for someone to lead internal communications across the company.
- You’ll help employees understand what’s happening and why it matters, help navigate complex company moments and transitions, and develop company All Hands programming that people look forward to.
Responsibilities
- Own internal comms strategy and execution across the company.
- Author company-level messaging, making sure employees get the information and context they need.
- Partner with executives and teams across Twitch on sensitive or complex issues, anticipating employee questions and helping leaders communicate clearly.
- Develop comms plans for organizational changes, company announcements, and other important moments.
- Track employee engagement and feedback, using what you learn to make our communications more useful and effective.
- Lead All Hands programming, including editorial strategy and content development.
- Work closely with production and creative partners on run of show, speaker prep, creative elements, and live production.
- Build relationships across the company to uncover great stories, interesting speakers, and work employees should know about.
- Develop new segments and formats that keep All Hands fresh, engaging, and worth employees’ time.
- Bring rigor to how we measure success, using attendance, engagement, feedback, and other signals to understand what employees are responding to and what we should change.
Requirements
- 5+ years of experience
- You can build a communications strategy around a complicated transition, and then get into the details of an All Hands segment.
- You’re curious about what’s really happening around the company, what employees care about, and what they need to hear from us.
- You’re comfortable asking tough questions and pushing for clarity when something doesn’t make sense.
- You’re creative, too. You have opinions about what makes internal programming interesting, know how to find a good story inside a company, and are excited to try new things.
- You want to build an All Hands that earns employees’ attention, and you’re willing to experiment, measure, and pivot when needed.
- You’re a strong project manager and producer who can keep multiple timelines moving at once — delivering weekly programming while planning for what’s ahead.
- You can turn an idea into a compelling segment, bring company and community moments to life, and partner with creative and production teams to make the final product stronger.
Benefits
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
- 401(k) matching
- Adoption and Surrogacy Reimbursement coverage
