Principal, Strategy & Operations, Global Revenue Enablement
US-CA-Menlo Park · Full-time · Posted Oct 7, 2026
At a glance
- Employment
- Full-time
- Location
- US-CA-Menlo Park
About the role
- The Global Revenue Enablement (GRE) organization equips every audience in the go-to-market ecosystem with clarity, systems, and operational leverage.
- This Principal TPM serves as the operational architect for the revenue machine within frontier AI and high-velocity cloud environments.
Responsibilities
- Design AI-Native Workflows: Partner directly with Technology & Systems engineering to audit, rebuild, and operationalize field and enablement workflows using frontier AI models, automated agents, and intelligent orchestration pipelines.
- Eliminate Operational Friction: Systematically dismantle manual bottlenecks across the GRE's lifecycles, including team-to-team handoffs, vendor relationships, technical business requirements scoping, and enablement content.
- Intelligent Tooling Deployment: Act as the lead technical sponsor for evaluating, piloting, and standardizing tool stacks based on GRE priorities.
- Drive High-Impact Projects via Scrum: Lead and execute mission-critical technical programs using rigorous Scrum and Agile methodologies.
- Enablement as a Product: Treat operational enablement as an engineering-grade platform by establishing program telemetry, operational SLAs, and feedback loops.
- Portfolio Strategy & Intake: Run the strategic intake and prioritization engine for the Technology & Systems team.
- Executive Program Alignment: Coordinate and drive alignment cross-functionally across teams, managing communications, milestone delivery, and critical risk mitigations.
- Quote-to-Cash Optimization: Drive multi-quarter technical program roadmap conversations for CPQ architecture (Salesforce) to accelerate service and deal structuring.
- Packaging & Pricing Execution: Partner with the Head of Customer Activation to lead the technical operationalization of enablement services/packaging and API pricing models.
- Governance Automation: Partner with Finance, Legal, and Deal Desk to codify pricing rules, custom discounting thresholds, and contractual guardrails into automated rules engines.
Requirements
- 10+ years of technical program management, business operations, or revenue systems leadership within high-growth technology, SaaS, or frontier AI environments.
- Proven IC5 Track Record: Demonstrated ability to drive multi-quarter enterprise programs across diverse teams with minimal direction.
- AI-First Fluency: Practical understanding of modern LLM APIs and agentic workflow orchestration.
- Deep Systems Fluency: Advanced expertise in the revenue technology stack: Salesforce (Enterprise CRM/CPQ) and data warehouses (Snowflake, BigQuery).
- Analytical Rigor: Ability in querying to derive insights and validate program ROI.
Skills
- Salesforce
- Snowflake
- BigQuery
- LLM APIs
- CPQ
- CRM
- LMS
- Scrum
- Agile
