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Senior Manager, User Acquisition – Paid Social

Crunchyroll

Los Angeles · USD 141,100-165,000 · 8+ years experience · Hybrid · Posted Oct 8, 2026

At a glance

Experience
8+ years experience
Workplace
Hybrid
Location
Los Angeles
Salary
USD 141,100-165,000

About Crunchyroll

  • Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
  • Join our team, and help us shape the future of anime!

About the role

  • The Senior Manager, User Acquisition – Paid Social will lead the strategy, execution, and optimization of paid social acquisition across multiple markets.
  • This role operates as a senior individual contributor and subject-matter expert, accountable for delivering sustainable subscriber growth and marketing efficiency.
  • The position involves influencing portfolio strategy, investment allocation, and go-to-market decisions across various cross-functional teams.

Responsibilities

  • Own the paid-social user-acquisition strategy for a significant portfolio of markets, platforms, and campaigns.
  • Develop and execute full-funnel strategies across Meta, TikTok, Snapchat, and emerging social platforms.
  • Manage performance against business outcomes including subscriber acquisition, CAC, ROAS, LTV, and retention quality.
  • Establish scalable optimization frameworks across audience segmentation, bidding, and creative testing.
  • Partner with Analytics and Data Science to strengthen attribution, incrementality testing, and performance measurement.
  • Define paid-social creative strategy in partnership with Creative, Brand, and regional teams.
  • Lead complex, cross-functional initiatives involving Marketing, Product, Finance, and regional stakeholders.
  • Lead the strategic direction and performance expectations of external agencies and platform partners.
  • Provide subject-matter guidance and coaching to other marketing professionals.
  • Present performance results and strategic recommendations to senior leadership.

Requirements

  • 8+ years of progressive experience in paid social, user acquisition, growth marketing, or performance marketing.
  • Demonstrated success developing and scaling paid-social acquisition strategies with measurable impact on subscriber or revenue outcomes.
  • Advanced hands-on expertise across Meta, TikTok, Snapchat, and other major or emerging social advertising platforms.
  • Experience managing significant media investments and making data-informed budget-allocation decisions.
  • Strong knowledge of performance measurement, attribution, incrementality, forecasting, and LTV concepts.
  • Experience solving complex, ambiguous business problems independently.
  • Experience influencing senior stakeholders and leading cross-functional initiatives without direct authority.
  • Strong understanding of platform-specific creative strategy and cultural differences across international markets.
  • Experience leading agency relationships and holding external partners accountable for performance.
  • Experience developing reusable frameworks, operating standards, or playbooks.

Preferred qualifications

  • Experience in subscription services, streaming, entertainment, anime, gaming, or fandom-driven brands.

Benefits

  • Salary plus performance bonus earning potential
  • Flexible time off policies
  • Medical, dental, and vision insurance
  • STD, LTD, and life insurance
  • Health Saving Account (HSA) program
  • Health care and dependent care FSA
  • 401(k) plan with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance

Workplace

  • Hybrid work environment

Skills

  • Paid Social
  • User Acquisition
  • Growth Marketing
  • Performance Marketing
  • Meta
  • TikTok
  • Snapchat
  • Attribution
  • Incrementality Testing
  • Forecasting
  • Creative Strategy

Crunchyroll

Senior Manager, User Acquisition – Paid Social

Apply now