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Senior Operations and Supplier Testing Analyst

SoFi

UT - Cottonwood Heights · 5+ years experience · Full-time · Remote · Posted Sep 29, 2026

At a glance

Experience
5+ years experience
Employment
Full-time
Workplace
Remote
Location
UT - Cottonwood Heights

About the role

  • The Senior Operations and Supplier Tester resides within the 1st Line of Defense (1LOD) Operations and Supplier Testing team, supporting risk management of 1LOD Operations.
  • This position provides hands-on support for performing 1LOD transactional and supplier oversight testing across Small Business Lending operations and processes.

Responsibilities

  • Ensure Operations and key suppliers have a sustainable and effective end-to-end control environment by identifying gaps and weaknesses during testing.
  • Support testing activities across Small Business Lending operational areas including originations, underwriting support processes, servicing activities, collections operations, customer support functions, and related operational processes.
  • Document and perform complex and high risk process and control testing to provide reasonable assurance that internal and external processes are operationally effective.
  • Obtain and analyze test data from multiple sources, following documented test plans, testing procedures, and leveraging job aids as needed.
  • Manage assigned testing timelines to ensure all tasks and reporting are completed within established timeframes.
  • Apply regulatory and compliance knowledge to evaluate scenarios, assess risk implications, and inform testing conclusions.
  • Assist the Testing Manager in the build-out of new test scripts for previously un-tested areas, augment existing test scripts to broaden test scope while ensuring alignment with regulatory requirements, policies, and business processes.
  • Make principle-based scoring and risk decisions grounded in policy intent, evidence and data.
  • Conduct peer reviews of analyst work to ensure accuracy, consistency, and adherence to testing methodology.
  • Train analysts on newly designed or revised tests and mentor analysts to build critical thinking, problem solving and communication skills.

Requirements

  • 5+ years of relevant experience in audit, compliance testing, or other control/ transactional reviews.
  • Experience in banking and/or fintech industry with knowledge of Small Business Lending products, operational processes, and regulatory requirements.
  • Demonstrate ability to apply testing methodology, regulatory knowledge and risk and control frameworks to evaluate complex scenarios and inform testing conclusions.
  • Strategic thinker who can partner with testing manager to build, expand and improve existing testing scripts and processes.
  • Strong organizational skills, able to balance multiple critical priorities simultaneously and successfully.
  • Maintain strong time management, able to complete multiple concurrent tasks within close deadlines with a high degree of accuracy and detail.
  • Strong analytical skills and ability to review and comprehend large sets of data.
  • Fluent in Excel and PowerPoint, comfortable with analyzing large datasets in Google suite, MS Office apps, etc.
  • Ability to work independently with minimum oversight and exercise sound, risk based judgment in ambiguous or complex scenarios.
  • Strong interpersonal, verbal, and written communication skills.

Workplace

  • We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.

Skills

  • Excel
  • PowerPoint
  • Google Suite
  • MS Office

SoFi

Senior Operations and Supplier Testing Analyst

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