Senior Partner Solution Engineer - Hardware

San Francisco · 4+ years experience · Remote · Posted Oct 21, 2026

At a glance

Adyen is looking for a Senior Partner Solutions Engineer with a track record of hands-on embedded Android or systems engineering work to own the technical relationship with one or more of our most complex hardware OEM partners.
You will serve as the primary technical authority on that relationship: root-causing the hardest device-level issues, holding senior OEM engineering counterparts accountable, and shaping how Adyen manages OEM technical relationships as the function grows.

Serve as the primary, most senior technical advisor for your OEM's engineering team, leading escalations on the most complex device-level issues.
Drive technical strategy for your OEM relationship: which issues to prioritize, which process gaps to close, and how automation and tooling should evolve.
Lead cross-functional alignment across Product, Engineering, Hardware Integrity/Reliability, and Commercial on priorities for your OEM, especially when those priorities conflict.
Design and drive adoption of tooling, automation, and process improvements that scale quality efforts across the relationship.
Partner with Commercial to drive proactive improvements to the Adyen payment experience on partner devices, not just reactive bug-fixing.
Mentor other Partner Solutions Engineers on debugging approach and partner management, without formal management responsibility.
Help shape the broader and scalable operating model for Hardware Partner Engineering as Adyen adds OEM relationships and device coverage.

8+ years of experience in a technical solutions role, partner engineering, or related fields, with proven experience in a customer-facing role (e.g., developer advocate, partner engineer, technical solutions engineer, or solutions architect).
4+ years of hands-on embedded, firmware, or systems engineering experience, with meaningful exposure to hardware, embedded, or device-level environments.
A credible technical authority who can evaluate an OEM's root-cause claims and hold senior OEM engineering counterparts accountable.
Track record of turning a reactive backlog into durable process, tooling, or automation.
Excellent communicator, comfortable leading discussions with senior partner engineering leadership and internal cross-functional stakeholders.
High agency and a strategic mindset: you're thinking a few steps past the current ticket queue.
Willing to travel to OEM locations and work across time zones.

Embedded Android experience in a point-of-sale context (e.g. point-of-sale terminals, payment terminals, kiosks, unattended/vending machines, etc.) is a plus.

This role is based out of our San Francisco office.
We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Willing to travel to OEM locations and work across time zones.