Senior Product Designer – Toast Retail

Dublin · Ireland · 5+ years experience · Posted Oct 13, 2026

At a glance

Toast is seeking a highly skilled, AI-native Senior Product Designer to lead the experience for Toast Retail, helping make it faster and easier for retailers to get started.
The role involves leading design for Toast Retail's Experience Platform team in Dublin, working day to day with product and engineering partners across Dublin and the U.S.
As a senior designer, you will set design direction with a high degree of autonomy, turning product strategy into seamless setup and onboarding experiences.

Take your product area from early discovery through shipped UI, setting its design direction and quality bar while connecting each workflow to the broader Toast Retail vision.
Use AI prototyping tools such as Replit, Magic Patterns, or Claude to build working, interactive prototypes with realistic data for customer and engineer testing.
Design AI-first workflows that materially reduce customer effort, including importing, cleaning up, and enriching store item data, while handling low-confidence results and user corrections.
Engage directly in research with retailers, onboarding, and support teams to understand setup breakdowns and translate insights into testable design ideas.
Turn large catalogs, imports, bulk edits, and errors into experiences that are clear, forgiving, and fast across desktop and mobile.
Partner closely with product managers and engineers in Dublin and the U.S. by sharing work early and communicating rationale clearly.
Deliver pixel-perfect UI, apply and extend the Toast design system, mentor other designers, and contribute to wider Retail design practices.

Demonstrated ability to lead design for a complex product area end to end, craft compelling visual experiences, and connect work to a broader product vision.
AI is part of your daily workflow, using tools like Claude, Replit, or Magic Patterns to research, explore, and prototype working models.
Solid understanding of UX principles and best practices for both web and native mobile applications, alongside a strong grasp of platform-specific UX and UI patterns.
Ability to navigate ambiguous, undefined problem spaces, frame the right problem, and initiate work efficiently across time zones.
Strong communication skills, a proactive mindset for sharing work early, and the ability to present work persuasively to senior leaders.
Proficient in design software, preferably Figma, including maintaining clean files and delivering pixel-perfect final UI designs for handoff.
Able to take feedback constructively, pivot quickly, and give generous, clear feedback to help other designers grow.
Strong ability to understand and empathize with users, designing digital experiences that delight within stressful or monotonous workflows.
Familiarity with corporate design systems, knowing when to apply them appropriately and when innovation requires pushing beyond them.
Willingness to engage directly with customers to gather feedback and generate ideas for advancing product features.

Experience designing data-heavy operational or B2B software, such as onboarding, data import, product information management, or point-of-sale tools.
Experience designing AI or machine-learning features that include human review, confidence, or correction.
Design system experience, including creation and maintenance.
Experience contributing directly to a production codebase alongside engineers, for example opening pull requests for UI/UX changes.
Prior experience in a startup environment or on zero-to-one projects.

Role is located in Dublin, Ireland.
Works day to day with partners in the Dublin office and the U.S.
Embraces a hybrid work model fostering in-person collaboration while valuing individual needs.