Senior Product Manager, Trust & Safety

San Francisco · USD 148,000-185,000 / year · 5+ years experience · Hybrid · Posted Oct 19, 2026

At a glance

Trust and Safety is at the core of Lyft’s business, ensuring that drivers and riders are part of a trusted and trusting community.
This is a highly cross functional role that will partner with the Growth organization to rethink how we support partnerships during global expansion and the development of a hybrid platform.

Design and build the future of the platform that supports Safety in our journey for global expansion, setting up an ambitious vision and roadmap that motivates and inspires your team, peers, and leadership.
Partner directly with engineering, data science, ML, design, and research teams to develop safety solutions uniquely tailored to each of our partners while maintaining a core platform that allows for speed of execution and maintainability.
Partner with Policy and Support teams to develop solutions that provide a cohesive experience to Drivers and Riders whenever they encounter issues when using Lyft.
Represent Trust and Safety as the SME in all our ongoing and new partnerships, ensuring that all new requirements are captured and well understood by the team.
Conceptualize, manage and prioritize multiple projects for stakeholders.
Define success metrics and drive data-informed decisions to ensure optimal prioritization.

5+ years of experience in Product Management, with experience in Trust and Safety roles.
Deep technical acumen, with experience delivering platform solutions that accelerate integrations with third parties.
Experience leading a team of engineers and setting clear goals, strategies, and long term roadmaps.
Comfortable working in fast-moving, ambiguous environments where you shape solutions as much as implement them.
Demonstrated impact working with internal and external partners, across cultures and working styles.
Strong communication skills and intuition for communication strategy at every level.
Detail oriented with superior organizational skills.

Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan with company match to help save for your future
Discretionary paid time off for salaried team members
18 weeks of paid parental leave for biological, adoptive, and foster parents
Subsidized commuter benefits
Monthly Lyft credits and complimentary Lyft Pink membership

Role will be in-office on a hybrid schedule.
Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays.
Working in the office at least 3 days per week is considered to be an essential function of this hybrid role.
Hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.