Senior Program Manager, People Experience
Foster City · USD 165,000-199,000 / year · 8+ years experience · Full-time · Hybrid · Posted Oct 1, 2026
At a glance
- Experience
- 8+ years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- Foster City
- Salary
- USD 165,000-199,000 / year
About the role
- Zoox is seeking a Senior Program Manager for People Experience to lead Talent Operations initiatives end-to-end, including the Referral Rewards Program, requisition administration, process improvement efforts, and tooling rollouts.
Responsibilities
- Lead Talent Operations initiatives end-to-end — including the Referral Rewards Program, requisition administration, process improvement efforts, and tooling rollouts.
- Own enterprise Hiring Goals capacity planning methodology, translating business growth targets into concrete hiring plans in partnership with Talent leadership and HRIS.
- Own end-to-end planning and execution for large-scale industry conferences (e.g., CVPR), including budget, vendor management, and operational logistics — plus lighter-touch support for smaller industry events.
- Provide light-touch support for interview standardization (playbooks, calibration) and Talent enablement initiatives (onboarding curriculum, SOPs) as needed.
- Serve as the primary point of contact between PEx PMO and the Talent organization, partnering closely with Recruiting leadership, HRIS, and Legal to ensure alignment across initiatives.
- Own relationships with core Talent tooling vendors (Lever, Gem, LinkedIn, ModernLoop, and others), partnering on tool roadmap decisions and budget/contract planning.
- Own executive-facing reporting, including the Monthly Hiring Report, and partner with HRIS on data governance and quality for Talent's Workday-based reporting infrastructure.
- Build and maintain the methodology Zoox uses to plan hiring capacity against business growth targets.
- Partner with Legal/Employment Law on the responsible adoption of AI tools and processes within interviewing and recruiting.
Requirements
- 8+ years of relevant program management experience, with a focus on Talent Acquisition operations, recruiting program management, or workforce/hiring capacity planning.
- Proven experience designing and delivering scalable operational programs in a fast-paced environment.
- Strong functional expertise in recruiting/TA systems and tooling (e.g., Lever, Gem, LinkedIn Recruiter, or equivalent).
- Analytical and problem-solving skills, with demonstrated experience building data-driven planning models.
- Excellent written and verbal communication skills, with a proven track record of influencing senior leaders and stakeholders.
- Experience partnering with Legal, Compliance, or similar functions on sensitive, high-visibility initiatives.
- Strong group facilitation and presentation skills across a variety of formats.
- Experience planning and executing large-scale conferences, corporate events, or offsites, including budget and vendor management.
Skills
- Lever
- Gem
- LinkedIn Recruiter
- ModernLoop
- Workday