Senior Sales Executive, SME & Growth (Inbound)

MY - Kuala Lumpur · 2+ years experience · Full-time · Onsite · Posted Oct 9, 2026

At a glance

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

As an Inbound Sales Representative (ISR) at Airwallex, you will drive Airwallex’s future growth engine by working with the Marketing and Account Executive team to qualify leads that will build Airwallex’s sales pipeline.
You will be managing a portfolio of small and medium enterprise (SME) leads who want to sign up to our platform, shaping initial processes, customer segments, and the product experience.

Own our inbound sales process from end to end for our SME customers, from initial outreach, product demonstration, closing the account and helping our customers get familiarised with our products.
Be an expert across Airwallex's product offerings and how specific products can resolve customers pain points.
Create a strong first impression to our customers and prospects by providing them with a world-class experience and product expertise.
Achieve revenue targets from new customers.
Engage in customer conversations, understanding what their needs are and how we can help their business scale.
Focus on great customer experience, resolving incoming support inquiries in a timely manner to ensure a great customer experience.
Work across diverse global offices and different team functions.

You have experience – at least 2+ years of B2B experience in a sales related role.
Strong motivator and self starter who is able to operate in a hyper growth environment.
Strong verbal and written communication in English.
You have worked previously with complex sales, feeling comfortable selling to senior executives and business owners.
You are a relationship builder – you build meaningful, collaborative relationships with all people that you work with, both internally and externally.
You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains.