Senior Specialist, Technology Enablement - 2025908
Towson · USD 80,000-85,000 / year · Onsite · Posted Sep 29, 2026
At a glance
- Workplace
- Onsite
- Location
- Towson
- Salary
- USD 80,000-85,000 / year
About the role
- The Senior Specialist, Technology Enablement reports directly to the Chief Information Officer (CIO) and supports the planning, coordination, execution, and adoption of enterprise technology initiatives.
- This role bridges business and technology functions by translating organizational priorities into actionable plans, facilitating stakeholder engagement, and driving change management efforts.
- Key deliverables include completing a CRM Assessment, Enterprise Data Assessment, and developing the organization's IT Roadmap while supporting foundational programs in cybersecurity, ITSM, and AI enablement.
Responsibilities
- Partner with the CIO and technology leadership to develop, maintain, and communicate the enterprise IT Roadmap.
- Coordinate enterprise technology activities, ensuring effective prioritization, sequencing, and resource alignment.
- Manage the technology project and demand intake process.
- Develop and execute change management plans for technology initiatives.
- Develop and maintain dashboards, scorecards, and reports that support technology governance and decision-making.
- Analyze, document, and improve business and technology processes.
- Support the execution of the FY27 CRM Assessment and associated recommendations.
- Support an Enterprise Data Assessment to identify opportunities for improved data governance, quality, and utilization.
- Assist in establishing and maturing the organization's Cybersecurity Framework and Program.
- Support vendor selection, evaluation, and relationship management activities.
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Bachelor's degree in Information Technology, Business Administration, Information Systems, or a related field
- Minimum of five (5) years of progressively responsible experience in business analysis, technology enablement, IT strategy, project coordination, technology operations, or a related discipline
- Demonstrated experience gathering, documenting, and refining business requirements
- Experience facilitating stakeholder engagement across business and technical teams
- Experience supporting change management, communication, training, and user adoption initiatives
- Proficiency with Microsoft 365 and collaboration tools
Benefits
- Competitive benefits package
- Employee discount program for full-time employees
- Well-being program including leadership and culture, program foundations and execution, and whole person health
Workplace
- Drug-free workplace with pre-employment substance abuse testing
Skills
- Microsoft 365
- CRM
- ITIL
- Scrum
- Artificial Intelligence
- Data Governance
- Cybersecurity
- ITSM
- Business Analysis
- Change Management
