Senior Technical Marketing Engineer

Remote · USD 143,500-205,000 · 5+ years experience · Remote · Posted Oct 8, 2026

At a glance

Zscaler is looking for a Senior Technical Marketing Engineer (TME) to drive technical enablement, customer validation, and field readiness for next-generation Zero Trust Branch solutions.
This is a remote role within the USA, reporting to the Director Technical Marketing Engineer in the Product Management department.
The TME serves as the bridge between engineering and field teams by architecting lab environments, leading Proof of Value engagements, and authoring technical collateral.

Lead Customer Proof of Value (POV) Engagements & Field Validations by directly owning and executing hands-on technical POVs, architectural demonstrations, and pilot evaluations with enterprise prospects and customers.
Architect, Build, and Maintain Advanced Lab Topologies by designing, deploying, and maintaining resilient physical and virtual networking lab environments simulating complex enterprise branch, edge, and retail network topologies.
Drive Complex Technical Troubleshooting & Escalation Resolution by serving as the direct technical escalation bridge between field teams and core engineering to diagnose, reproduce, and resolve critical L2/L3 networking escalations.
Author Technical Documentation, Deployment Guides, and Reference Architectures by developing production-ready technical collateral, including step-by-step deployment runbooks, reference architectures, white papers, and competitive test plans.
Deliver Field Readiness & Enablement Training by creating and conducting high-impact technical training programs, interactive workshops, and technical webinars for Systems Engineers, professional services, and channel partner architects.

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.
5+ years of hands-on experience in technical marketing, solutions architecture, or advanced systems engineering with deep subject matter expertise in enterprise routing, switching, TCP/IP, L2/L3 network segmentation, and tunneling protocols (WireGuard, IPsec, VxLAN).
Proven track record of leading and winning hands-on customer Proof of Value (POV) pilots and executive architectural evaluations within complex enterprise and distributed edge networking environments.
Hands-on proficiency in building and maintaining multi-vendor physical and virtual network lab topologies using bare-metal appliances, hypervisors (ESXi, KVM), and network emulation platforms (EVE-NG, GNS3).
Advanced packet analysis and troubleshooting expertise using Wireshark, tcpdump, and traffic generation tools to diagnose real-time routing anomalies, latency/jitter, MTU issues, and NAT/firewall traversal.
Demonstrated track record of authoring production-grade technical collateral and delivering technical enablement sessions to sales engineering, professional services, and partner teams, with U.S. citizenship required due to the nature of the assigned customers.

Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency.
Practical experience with Python, Bash scripting, or infrastructure-as-code and configuration management tools (e.g., Ansible, Terraform, REST APIs) to automate lab deployment, test execution, and repetitive networking workflows.
Working knowledge of public cloud networking architectures (AWS VPCs/Transit Gateways, Azure Virtual WAN, GCP Cloud Routers) or container networking environments (Docker, Kubernetes) connecting distributed branch edges to cloud workloads.
Recognized networking or security certifications (e.g., CCIE/CCNP Enterprise or Security, JNCIP, PCNSE) or direct architectural experience with retail, kiosk, IoT/OT, or cellular WAN/5G failover deployments.

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