Software Engineer (ServiceNow)

Chantilly · USD 180,000-210,000 / year · 5+ years experience · Full-time · Onsite · Posted Oct 8, 2026

At a glance

Redhorse Corp is seeking a Software Engineer specializing in ServiceNow to support customers with critical U.S. national interests missions in Chantilly.
The role involves designing, developing, maintaining, testing, and documenting ServiceNow software applications, databases, and cloud services.

Design, develop, maintain, test, and document ServiceNow software applications, databases, and cloud services in accordance with industry best practices.
Support the implementation of Sponsor-identified objectives and priorities for ServiceNow features, functions, and enterprise reference architecture.
Actively contribute to Agile development ceremonies, utilizing Jira for sprint tracking and project delivery.
Conduct comprehensive unit, functional, and user acceptance testing (UAT).
Implement application security, accessibility, and development standards in alignment with system certification, accreditation, and Risk Management Framework (RMF) requirements.
Formulate recommendations that provide business value—emphasizing UI/UX enhancement, reduction of Operations and Maintenance (O&M) overhead, and modernization of web-based components.
Adhere to the Sponsor's document management plan, managing application code, data architectures, storage locations, and versioning requirements.
Oversee and support Tier 1, Tier 2, and Tier 3 service management operations and incident resolution.

Active Top Secret / SCI clearance with Polygraph (or Sponsor clearance eligibility).
5+ years of software engineering experience, including demonstrated on-the-job experience developing custom ServiceNow applications.
Demonstrated experience analyzing and documenting web-based application, system, or service components and associated interfaces (including databases, web services, and APIs).
Demonstrated experience interfacing with web-based databases and developing reporting/analytics capabilities.
Demonstrated experience executing within an Agile software development framework utilizing Jira.
Demonstrated experience utilizing version control software such as GitHub or Subversion.
Demonstrated experience managing Tier 1, Tier 2, and Tier 3 support workflows using IT service management systems.
Demonstrated experience creating IT documentation, including Standard Operating Procedures (SOPs), digital workflows, knowledge base articles, deployment checklists, architectural diagrams, and System Security Plans (SSPs).
Demonstrated experience implementing technical solutions consistent with federal accessibility standards.
Demonstrated experience supporting compliance or performance management applications.