Solution Consultant II

Melbourne · Victoria · 8+ years experience · Hybrid · Posted Oct 9, 2026

At a glance

New Relic is seeking a Solutions Consultant II to join the New Relic Solutions Consulting (NRSC) team in Melbourne, Victoria.
The role involves understanding client business challenges and technical environments through deep discovery and engagement to drive the technical win and revenue growth.

Develop deep expertise of New Relic products and services
Partner with sales for effective qualification (technical and business) for prospects (new logos) and expansion opportunities with existing customers
Lead value and solution discovery workshops to determine customers' challenges
Create compelling Technical Proofs through demonstrations, presentations, workshops and business value assets
Develop and present provocative points of view to showcase the current and future potential of customers standardizing on the New Relic platform
Develop and successfully execute proof-of-concept and pilot engagements to showcase New Relic value proposition aligned to customers business metrics/outcomes
Identify and resolve critical business/technical issues from customers, partners and colleagues
Directly contribute in achieving revenue goals set for the assigned respective territory
Collaborate as part of a broader account team to strategize and address business and technical problems
Provide feedback to product management about product enhancements that can address customer needs and guide additional value

Pre-sales experience and/or in similar customer-facing technical roles
Experience and understanding of monitoring and observability including experience with AWS, GCP, Azure, DevOps, CI/CD, AIOps, logging, data analytics and visualization
Development experience in one or more programming languages such as Java, .NET, Ruby, C/C++, Python, JavaScript, React
Clear understanding of cloud architecture, networking, Infrastructure as Code, serverless computing
Excellent written, verbal, presentation and interpersonal skills
Strong problem solving skills
Understanding of value based selling in customer facing roles
Strong balance of sales, business and technical skills
Passion and energy for technology and a desire to learn
Willingness to travel

Experience with open source technologies including Prometheus, Grafana, Opencensus, ELK

Flexible workforce model allowing fully office-based, fully remote, or hybrid work

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