Solution Consultant - R&D
Zurich · 4+ years experience · Full-time · Hybrid · Posted Oct 9, 2026
At a glance
- Experience
- 4+ years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- Zurich
About the role
- Benchling Solution Consultants serve as the primary solution leads for the company's largest customers and prospects.
- This pre-sales role involves partnering with internal teams and external scientific and IT leaders to design and demonstrate solutions that address complex R&D challenges.
- The consultant acts as a trusted advisor, translating customer objectives into technical solutions within enterprise environments.
Responsibilities
- Partner with account executives and leadership to create account and deal strategies.
- Manage discovery sessions to uncover customer needs, requirements, and business issues.
- Craft solutions based on Benchling capabilities, industry best practices, and scientific data models.
- Present and demonstrate solutions persuasively to address customer questions and objections.
- Engage with product management to provide insights on customer needs and industry trends.
- Influence the product roadmap to support market success and buying decisions.
- Create reusable solutions, content, and training materials for the team.
- Mentor and partner with other Solution Consultants to build collective success.
Requirements
- Master’s degree in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, Biochemistry, Chemistry, or a similar Life Science field.
- Minimum of 4 years of work experience, ideally in a customer-facing role.
- Understanding of research technology generally adopted by biopharma companies.
- Demonstrated capacity to model scientific data and craft solutions based on product knowledge.
- Ability to establish credibility as a trusted advisor for scientists and pitch to scientific buyers.
- Agile and adaptable mentality with the ability to implement new engagement processes.
- Fluent in English.
- Willingness to travel to customer sites 25-30% of the time.
Preferred qualifications
- Experience with scientific/informatics software such as LIMS or ELN.
- Familiarity with antibody engineering software.
- Experience demonstrating scientific software in a pre-sales setting to top 20 biotech and pharma companies.
- Prior experience in demonstrating and supporting research instruments, reagents, or software.
- Fluency in German or French.
Workplace
- Flexible hybrid work arrangement.
- Employees are expected to be on-site 3 days per week.
Skills
- LIMS
- ELN
- Enterprise SaaS
- Pre-sales
- Antibody Engineering Software
