At a glance
- Workplace
- Remote
- Location
- Remote Ireland · Remote
About the role
- As a New Business Solutions Architect, you’ll be a trusted advisor to GitLab prospects in the EMEA region, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle.
- You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.
- Reporting to a regional Solutions Architect manager and partnering closely with New Business Account Executives and cross-functional teams, you’ll own technical evaluations, shape solution architectures, and serve as the voice of the customer back to Product Management.
Responsibilities
- Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.
- Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
- Collaborate with New Business Account Executives and regional sales teams in EMEA to shape and execute account strategies that support new customer acquisition and expansion.
- Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.
- Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
- Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
- Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.
- Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.
Requirements
- Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
- Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.
- Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.
- Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
- Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
- Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
- Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
- Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Workplace
- Remote Ireland; Remote; United Kingdom
Skills
- GitLab
- DevSecOps
- CI/CD
- AI
- Cloud Computing
