Sr. Analyst, Renewals Strategy & Operations

Bellevue · Chicago · New York · San Francisco · Washington, DC · Washington DC · USD 104,000-160,600 / year · Posted Oct 6, 2026

At a glance

Location: Bellevue · Chicago · New York · San Francisco · Washington, DC · Washington DC
Salary: USD 104,000-160,600 / year · Base salary

Renewals Strategy & Operations partners with Okta's global Renewals organization to drive forecasting, planning, and systems that protect and grow the company's retained revenue.
As a trusted advisor to the Renewals organization, you own the analytical backbone of day-to-day business operations including forecasting, capacity and retention planning, and accountability and measurement.

Own the weekly and quarterly forecast process end to end, maintain accuracy tracking, and develop new forecasting models.
Own target setting, capacity modeling, and book of business management to provide renewal management with clear visibility into territory and account health.
Partner with cross-functional leadership on incentive design and performance measurement.
Own recurring reporting that holds the org accountable, including product depth and adoption, and true up visibility.
Direct AI tools to generate analysis and own the judgment on top of it to drive strategic decision making.
Scale the team's reporting systems for self-service and efficiency.

3 to 5+ years in an operational analytics, FP&A, or revenue operations role, ideally supporting a GTM, sales, Customer Success, or post-sales function.
Hands-on experience in Salesforce and Tableau.
Working knowledge of AI/ML tools and data pipelines, enough to direct AI-generated analysis and judge when the output is right.
Strong understanding of SaaS financial and business metrics.
Demonstrated ability to collect and assess data and present it in a clear, actionable way to stakeholders.
A track record of owning a recurring process end to end, with the organizational skills to manage multiple concurrent priorities.
Structured, logical thinking with the ability to break down a problem and iteratively test solutions.
Clear, structured written and verbal communication with senior stakeholders.