Sr. Product Manager, Core Experience

United States, San Mateo · USA-CA-San Mateo · USD 168,900-253,300 · 5+ years experience · Hybrid · Posted Oct 5, 2026

At a glance

This role is focused on leading core, user-facing and backend system software initiatives which are critical to the success of the PlayStation platform.
The ideal candidate can work with multiple international teams to define the customer experience, workflows, and important metrics & features to support this foundational part of our business.

Lead User Experience for PlayStation platform core experience features, products and services, by developing requirements working with stakeholders across the global business
Maintain and communicate the roadmap for the products
Prioritize features based on product strategy and global business objectives
Ensure features are backed by important metrics and that success is measured on a regular basis
Act as Voice of Customer (VoC) to create the strategic vision for platform features
Understand and communicate how your product is used in market, based on customer feedback, research and data, feeding back into future requirements and product roadmap
Understand and communicate the competitive landscape as it affects PlayStation
Articulate business and consumer rationale to the teams building the product
Work closely with design teams to design experience that are usable, feasible, viable, and consistent as Platform
Work closely with engineering teams to ensure we build the right product and ship it at the right time

5+ years experience as a Product Manager
Self-motivated, outcome-driven and proactive
Innovativeness while collaborating on new products, solutions, and features
Ability to travel domestic and international when safely able to do so (-15%)
Passion for games and gaming industry trends
Experience in building and shipping technical consumer products
Proven experience managing complex product areas with multiple organizational stakeholders
Strong ability to facilitate cross-functional communication and decision-making balancing customer needs, business priorities, and technical feasibility in a fast-paced development environment
Comfortable making critical product decisions in collaboration with senior leadership
High ownership and persistence

This position follows a hybrid work model, combining remote work with in-office collaboration.
Occasional onsite presence is expected for key activities such as team building, collaborative sessions, and workshops.