At a glance
- Workplace
- Remote
- Location
- Netherlands
About the role
- The Staff Data Center Operations Engineer will deploy, maintain, and scale physical server, network, and cabling infrastructure within global production data centers.
- This role involves troubleshooting hardware and network faults, managing operational ticket queues, and coordinating with engineering teams and third-party technicians.
- The position requires significant hands-on fieldwork and the ability to travel up to 50% of the time.
Responsibilities
- Execute physical rack-and-stack deployments and structured cabling.
- Perform infrastructure lifecycle management across production data centers.
- Triage, troubleshoot, and remediate hardware and network faults.
- Repair or replace failing components.
- Manage and resolve operational ticket queues.
- Drive scheduled corrective maintenance and break/fix activities.
- Coordinate and partner with engineering teams and system owners.
- Validate installations performed by third-party Remote Hands technicians.
- Maintain comprehensive asset tracking documentation.
Requirements
- 5 or more years of experience working within production data center environments.
- Proven track record engaging and directing remote data center vendors.
- U.S. citizenship.
- Deep technical understanding of diverse server platforms, network hardware, optics, fiber plants, and copper cabling.
- Proficiency with Linux/Unix command-line interfaces, BIOS configurations, and out-of-band management tools (iLO, iDRAC, IPMI).
- Experience leveraging modern AI tools, automation, or scripting to streamline data center operational workflows and diagnostics.
- Ability to lift and carry up to 50 pounds repeatedly and regularly.
Preferred qualifications
- Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency.
- Experience applying AI-assisted engineering tools and workflows to system diagnostics, infrastructure automation, documentation, or operational reliability.
- Willingness and ability to travel domestically and internationally up to 50%.
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks
Workplace
- Remote role based in Amsterdam.
- Requires up to 50% domestic and international travel.
Skills
- Linux
- Unix
- iLO
- iDRAC
- IPMI
- Scripting
- Automation
- Structured Cabling
