Staff Sales Operations Manager

US - Houston, TX · Texas · USD 113,920-182,270 · Hybrid · Posted Oct 2, 2026

At a glance

As the Staff Sales Operations Manager for North America, you'll be the day-to-day operations partner to our North American sales organization, helping sales leaders run their business with discipline, consistency, and predictability.
You'll execute Conga's global sales operations model across North America, providing the data, insights, reporting, and operational support our sales leaders need to manage pipeline, forecast accurately, coach their teams, and make informed business decisions.

Prepare weekly forecast and pipeline inspection materials for North American sales leaders, including roll-ups, deal changes, and commit vs. best-case movement.
Monitor pipeline health, coverage, conversion, and slippage risk, surfacing trends and potential issues to sales leaders early.
Track forecast accuracy by leader and team and identify trends that can inform coaching and business decisions.
Maintain the Clari and Salesforce views North American leaders rely on to manage forecasting and deal inspection.
Support weekly forecast reviews, pipeline inspections, QBRs, and other key sales operating cadences.
Build and maintain QBR and business review materials that provide leaders with clear, actionable visibility into their business.
Track action items and commitments coming out of business reviews and follow up with the appropriate leaders to maintain accountability.
Analyze Salesforce data and reporting to identify trends, gaps, risks, and opportunities across the North American sales organization.
Act as a first point of contact for North American reps and managers with questions about sales tools, processes, and policies.
Support annual strategic and planning activities, including territory planning, quota setting and evaluation, capacity modeling, and optimization.

2–3 years of experience in Sales Operations, Revenue Operations, Business Analysis, or a similar analytical role, ideally within a B2B SaaS environment.
Hands-on experience working with Salesforce reports and dashboards.
Highly proficient in Excel, including pivot tables, lookups, and basic data modeling.
Understand the B2B sales process, including pipeline stages, forecasting, quota, and conversion metrics.
Ability to translate complex or detailed data into clear, concise insights for a non-technical audience.
Exceptionally organized, detail-oriented, and able to manage multiple priorities while maintaining a high level of accuracy.
Comfortable presenting findings to sales leaders and confidently surfacing data, process, or reporting gaps.

Experience working with Clari or a similar sales forecasting platform.
Familiarity with MEDDPICC or another sales qualification methodology.
Experience supporting QBRs, business reviews, or sales operating cadences.
Self-starter who can identify what needs to be done, prioritize competing demands, and move work forward with minimal direction.