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Staff Technical Program Manager

Harvey

San Francisco · 7+ years experience · Full-time · Hybrid · Posted Oct 13, 2026

At a glance

Experience
7+ years experience
Employment
Full-time
Workplace
Hybrid
Location
San Francisco

About the role

  • Harvey is looking for a Technical Program Manager to lead high-priority company programs across the organization and technology stack.
  • This role involves partnering with engineering, product, and business leaders to turn ambiguous problems into clear plans and drive execution from scoping through launch and measurable impact.
  • The portfolio evolves with company priorities, spanning areas such as AI infrastructure, developer productivity, and customer-facing products.

Responsibilities

  • Own end-to-end execution of critical company programs, working with engineering, product, and business leaders to define outcomes, scope, owners, milestones, and success metrics.
  • Lead programs across technical domains, including AI infrastructure, capacity planning with engineering, finance, and model providers, driving model failover readiness, and enabling model experiments.
  • Drive developer productivity programs, such as evaluating and scaling AI coding agent usage, improving test coverage and reliability, and reducing CI/CD bottlenecks.
  • Drive product-facing programs, such as launching new AI-powered workflows, coordinating capabilities that span multiple product teams, or improving end-to-end product performance and reliability.
  • Surface risks and systemic gaps early, resolve ownership gaps, and sequence dependencies across teams.
  • Partner with senior engineers and engineering managers to evaluate technical tradeoffs and unblock decisions.
  • Build a lightweight operating cadence that makes progress, risks, and decisions clear to teams and leadership.
  • Define and track program-specific metrics, and follow through after launch to ensure sustained impact.
  • Create alignment across functions and levels of the organization, translating complex technical issues into clear decisions and escalating when priorities, resources, or dependencies put outcomes at risk.

Requirements

  • 7+ years of experience in technical program management, with a track record of delivering large, ambiguous programs across multiple teams and technical domains.
  • Strong technical judgment and the ability to ramp quickly across unfamiliar parts of the stack, from infrastructure and AI systems to developer tooling and customer-facing applications.
  • Demonstrated ability to lead and influence engineering stakeholders — senior ICs, EMs, and execs — without direct authority.
  • Excellent written and verbal communication, with a particular ability to distill complex technical tradeoffs into crisp narratives for both technical and cross-functional audiences.
  • A track record of building durable mechanisms (review forums, metrics, operating cadences) that outlive any individual program.
  • Comfort with ambiguity and energy for problems that aren't yet well-defined.
  • Bachelor's degree in Computer Science, Engineering, or related technical field.

Preferred qualifications

  • Hands-on experience in software engineering, AI/ML infrastructure, developer platforms, SRE, or technical product delivery.
  • Experience with AI model capacity planning, provider integrations, model evaluation and experimentation, or reliability and failover programs.
  • Experience evaluating and scaling AI coding agents or other developer tools, or leading improvements in testing, CI/CD, and release safety, with measurable impact.
  • Experience delivering customer-facing products or major launches that require coordination across engineering, product, design, and go-to-market teams.

Skills

  • AI Infrastructure
  • AI/ML
  • CI/CD
  • Developer Tooling
  • SRE

Harvey

Staff Technical Program Manager

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