Supervisor, Hospitality
Redmond, WA · USD 90,000-130,000 · 2+ years experience · Onsite · Posted Oct 8, 2026
At a glance
- Experience
- 2+ years experience
- Workplace
- Onsite
- Location
- Redmond, WA
- Salary
- USD 90,000-130,000 · Base salary
About the role
- The SpaceX Hospitality team serves employees, customers, partners, and visitors with everything from snacks to daily meals and full-service events.
- The Hospitality Supervisor supports the direction and management of food and beverage operations, holding direct responsibility for service quality across foodservice outlets and catering locations.
Responsibilities
- Set and enforce standards for hospitality operations and guest interactions
- Support conceptualization and implementation of new services, offerings, and training programs
- Oversee day-to-day operations through one or more food service outlets/catering locations
- Manage direct reports, including hiring, performance evaluations, development opportunities, 1:1 meetings, responsibility assignment, communication facilitation, and feedback documentation
- Assist with organizing and coordinating events, including large onsite/offsite gatherings and catering requests
- Enforce food safety practices and maintain clean, safe workstations
- Coordinate and enhance team time management
- Train staff on customer service expectations, menu knowledge, allergen, and nutritional awareness; create and maintain in-person and online training materials
- Manage and monitor product quality, consistency, service, menu accuracy, and inventory levels; address issues as needed
- Monitor financial activities, support scheduling, sales data collection/reporting, and other administrative tasks
Requirements
- High school diploma or equivalency certificate
- 6+ years of food service industry experience
- 2+ years of leadership experience
Preferred qualifications
- 5+ years of leadership experience within the food service industry
- Experience opening new operations and/or creating operations procedures from the ground up
- Experience managing a team in fine dining, upscale, casual, and quick service restaurants
- Excellent interpersonal, oral, and written communication skills
- Excellent time management skills
- Excellent understanding of food safety and sanitation practices
- Excellent knowledge of food service systems, ordering, and inventory
- Advanced computer skills, including Microsoft Office
Benefits
- Long-term incentives in the form of company stock or long-term cash awards
- Potential discretionary bonuses
- Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
- Comprehensive medical, vision, and dental coverage
- Access to a 401(k) retirement plan
- Short and long-term disability insurance
- Life insurance
- Paid parental leave
- 3 weeks of paid vacation
- 10 or more paid holidays per year
Skills
- Microsoft Office
