Supervisor, Security Protective Operations Center

Memphis · Colossus - Memphis · 1+ years experience · Posted Sep 21, 2026

At a glance

SpaceX is seeking a proactive, action-oriented leader to oversee the daily operations of the Memphis SPOC team.
This role ensures facilities and personnel remain safe, secure, and fully operational while collaborating continuously with other SPOC teams nationwide.

Report to the SPOC Manager and demonstrate a high degree of diplomacy, flexibility, and adaptability.
Oversee security programs, projects, protocols, and policies at the direction of the SPOC Manager; ensure consistent execution of new duties and timely completion of all requests.
Supervise, mentor, and develop personnel, including conducting performance reviews and identifying/recommending training as needed.
Maintain in-depth technical knowledge of all SPOC tools and serve as an administrator for these systems.
Identify opportunities and risks, dive deep into issues, and partner with internal and external teams to implement solutions.
Deliver routine metrics and insights on Memphis-site incidents and recommend effective changes to leadership.
Communicate clearly with senior management and organizational leaders to align on security priorities and direction.
Demonstrate a thorough understanding of the Memphis organizational chart, including key leaders who must be notified during emergencies.
Identify all Memphis/Mississippi locations by address and map.

High school diploma or equivalency certificate
6+ years of combined experience in one or more specified areas
Willingness to work all shifts, extended hours, and/or weekends as needed
Willingness to travel up to 25%
Ability to pass Air Force and NASA background checks for installation access
Ability to obtain a TS/SCI clearance
Position requires pre-employment enhanced screening, including a background check, psychological test, bi-annual physical fitness test, and drug/alcohol testing

3+ years in a supervisory role
Bachelor’s degree in a related field, or equivalent combination of professional experience, education, and training
Active U.S. Security Clearance (or ability to obtain)
Familiarity with Department of Homeland Security CFATS and NISPOM
Experience with OSINT tools and proximity-based incident reporting to stay ahead of nearby threats
Prior experience directing large teams across all areas of security management
Proficiency in Microsoft Office
Project management experience, including ensuring programs are fully executed and new processes are adopted by the team