Supervisor, Spaceport Operations
College Station, TX · Starbase, TX · 3+ years experience · Remote · Posted Oct 6, 2026
At a glance
- Experience
- 3+ years experience
- Workplace
- Remote
- Location
- College Station, TX · Starbase, TX
About the role
- The role of Spaceport Operations Supervisor will be to provide the management of the organization's housing accommodations, transportation, site amenities, and customer service.
- You will help develop and implement effective customer service strategies and training programs.
- The Spaceport Operations Supervisor will support the mission by providing a foundation of understanding for excellent customer service and quality of living and visiting accommodations that boost morale and productivity within SpaceX.
Responsibilities
- Oversee Spaceport operations including strategy and execution leasing/traveler housing program, transportation and amenities
- Monitor quality and consistency of Spaceport operations by setting and enforcing standards, inspecting and routinely walking areas of responsibility
- Train staff on customer service, anticipating guest needs and problem resolution
- Enforce proper safety practices with staff and leads
- Coordinate and enhance time management for team
- Monitor financial activities for Spaceport operations strategically driving revenue and improving operating costs
- Create and maintain in-person and online training materials
- Manage performance for Spaceport Operations staff
- Work closely with Spaceport Development Team, Facilities, Culinary and Hospitality teams
Requirements
- High school diploma or equivalency certificate
- 3+ years of leadership experience within the hospitality or transportation industries
- Must be willing to travel to remote Moon Corps sites on critical projects (up to 85% travel)
- Ability to provide 24/7 on-call support for emergencies and critical operations
- Valid state issued driver's license
Preferred qualifications
- Bachelor's degree in hospitality
- 5+ years of leadership experience within the hospitality or transportation industries
- Experience opening new operations and/or creating operational procedures from the ground up
- Advanced knowledge of customer service and problem resolution
- Experienced with Microsoft Office and Outlook
- Excellent communication skills both written and verbal
- Excellent knowledge of room inventory, housekeeping processes and guest service
- Proficient knowledge of human resources management
Workplace
- Must be willing to travel to remote Moon Corps sites on critical projects (up to 85% travel)
Skills
- Microsoft Office
- Outlook
