Supply Chain Systems Support Analyst
Costa Mesa · Costa Mesa, CA (OC-00) · USD 77,000-130,000 · 2+ years experience · Posted Oct 13, 2026
At a glance
- Experience
- 2+ years experience
- Location
- Costa Mesa · Costa Mesa, CA (OC-00)
- Salary
- USD 77,000-130,000 · Base salary
About the role
- As a Supply Chain Systems Specialist, your primary responsibility is to respond to reported supply chain system incidents submitted by internal stakeholders across Anduril's global supply chain user base.
- You will own the intake, evaluation, debug, escalation, communications, and tracking of reported incidents across the platforms that support procurement, purchasing, planning, inventory, and logistics operations.
- Beyond reactive support, you will be embedded in supply chain operations, working cross-functionally with Procurement, Purchasing, Planning, Program Management, IT, Engineering, Business Systems, and other stakeholders to solve complex systems problems.
Responsibilities
- Serve as the critical bridge between supply chain operations and digital supply chain systems (ERP, PR apps) identifying and resolving software issues that impact supply chain efficiency.
- Monitor intake of reported software problems across multiple supply chain platforms and triage based on urgency, impact, and scope.
- Conduct root cause analysis by observing actual supply chain processes and how they interact with digital systems to identify disconnects between software functionality and operational needs.
- Escalate to engineering support when required and provide clear operational context to software development teams about supply chain realities and downstream impacts.
- Develop workarounds and best practices that accommodate both system limitations and supply chain requirements, minimizing disruption to ongoing operations.
- Proactively identify potential unreported problems by regularly analyzing system data patterns, monitoring supply chain KPIs, and reviewing process adherence across platforms.
- Step into high-priority problems that span multiple teams and systems, bringing structure to ambiguity and driving resolution without waiting for clear ownership or prescribed solutions.
- Project manage across large, cross-functional groups of stakeholders—leading meetings, managing communications, and driving alignment toward solutions amid challenging deadlines and moving milestones.
- Support system implementations, upgrades, and migrations by leading user acceptance testing, developing training materials, and championing change management across the organization.
- Propose targeted improvements to existing workflows and system configurations that enhance the end-user experience and reduce recurring support needs.
Requirements
- Bachelors Degree in Supply Chain Management, Industrial Engineering, Information Systems, Business Analytics, or a related field.
- 2+ years of experience in supply chain systems, technical support, ERP/MRP administration, business systems analysis, or a related operations/technology role, with hands-on experience in one or more supply chain platforms (e.g., SAP, Oracle, NetSuite, Coupa, or similar).
- Hands-on debug expertise with integrated enterprise systems, including ERP, MRP, WMS, PLM, or procurement platforms.
- Functional understanding of core supply chain concepts, processes, and terminology (sourcing, procurement, inventory, payment) and how they relate to software tools and data objects.
- Demonstrated ability to multitask competing support demands in a fast-paced environment while maintaining quality and attention to detail.
- History of collaborative engagement with software engineers and cross-functional technical teams.
- Self-driven and proactive.
- Comfortable communicating broadly: presenting findings and recommendations to leadership, facilitating discussions across technical and non-technical audiences, and documenting solutions clearly.
- Must be a U.S. Person due to required access to U.S. export controlled information or facilities.
Preferred qualifications
- Familiarity with Warehouse Management Systems (WMS) and Procurement Software/Tools.
- Experience with system integration tools, APIs, or middleware platforms
- Experience supporting ERP implementations, major system migrations, and/or continuous enhancement projects
- Experience in working on process optimization projects with both internal and external stakeholders under tight deadlines
- Background in hardware manufacturing, aerospace and defense, or other complex supply chain environments.
Benefits
- Competitive equity grants included in the majority of full time offers
- Top-tier benefits for full-time employees supporting health, recovery, and whatever comes next
Skills
- SAP
- Oracle
- NetSuite
- Coupa
- ERP
- MRP
- WMS
- PLM
- APIs
