Technical Consultant, Commercial

Remote · San Francisco · New York, NY (HQ) · 2+ years experience · Full-time · Remote · Posted Sep 11, 2026

At a glance

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

Technical Consultants act as the primary technical and financial subject matter experts for Ramp customers, bridging the gap between customer needs and internal technical teams.
The role focuses on supporting commercial customers by designing scalable financial solutions, managing ERP and HRIS integrations, and driving product roadmaps.
This position requires deep technical understanding to guide high-growth companies through complex configurations and implementations.

Act as a technical advisor to customers and internal teams for high-value implementations and expansion opportunities.
Partner with Customer Activation and Account Management teams to assess requirements and propose scalable solutions involving ERP, HRIS, and API integrations.
Collaborate with onboarding specialists and implementation leads to support technical workstreams.
Problem-solve technical hurdles and propose effective product implementations based on integration and configuration options.
Participate in technical discovery to recommend best-fit Ramp architecture, including API usage.
Serve as a subject matter expert for HRIS and accounting integration partners.
Troubleshoot integration blockers and guide customers through complex configuration decisions.
Contribute to internal documentation and tooling to scale support for integration use cases.
Influence the product roadmap by channeling customer pain points and feedback to Product and Engineering teams.

Bachelor's degree in computer science, engineering, finance, business, or a related field.
2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role.
Familiarity with ERP systems such as NetSuite, Sage Intacct, Microsoft Dynamics, or Oracle Fusion.
Understanding of finance and accounting workflows.
Comfort working with APIs, integration logic, and system architecture.
Ability to explain complex technical concepts to finance and operations stakeholders.
Strong communication skills to translate technical solutions into business value.
Collaborative mindset for working cross-functionally with Sales, Customer Success, Product, and Engineering.
Exceptional organization and problem-solving skills with a bias toward action.