TECHNICAL OPERATIONS MANAGER (AI & Process)
Poland · 3+ years experience · Full-time · Hybrid · Posted Oct 2, 2026
At a glance
- Experience
- 3+ years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- Poland
About The Global Talent Co.
- A fast-growing European company that designs and manufactures custom logo signage for businesses across Europe. Founded in 2014, it operates in Germany, Poland and Sweden, and is moving toward AI-driven operations.
- The role
- We are looking for a hands-on, technically savvy operator to improve and scale how our operations run across Design, Warehouse, Assembly and Service Coordination.
- You will lead the teams in these areas while staying close to the work: digging into the data, using AI tools and automation, and building better processes yourself.
About the role
- The Global Talent Co. is seeking a hands-on, technically savvy operator to improve and scale operations across Design, Warehouse, Assembly, and Service Coordination.
- The successful candidate will lead teams, dive into data, utilize AI tools and automation, and build better processes while working directly with the CEO.
Responsibilities
- Lead, coach and develop the teams across Design, Warehouse, Assembly and Service Coordination.
- Analyze how operations run and find where they can be better along the metrics: costs, speed, scale and quality.
- Design and implement process improvements, automations and AI-based workflows.
- Manage improvement projects from idea to rollout.
- Define KPIs and build the reporting to track them.
- Work directly with the CEO on the priorities for the company's development.
Requirements
- 3+ years of experience in a tech company, technical product management, technical operations or a similar role.
- Technically savvy: use AI tools in daily work and have an engineering mindset.
- Strong analytical skills: comfortable working with data (Excel, SQL, BI tools or similar).
- Proven experience improving and scaling processes, and managing projects end-to-end.
- A hands-on attitude: enjoy doing the work yourself, not only delegating it.
- A clear communicator who can lead and develop a team while staying hands-on.
- Good financial understanding: comfortable working with budgets and operational costs.
- Fluent English (C1 or above).
Preferred qualifications
- Polish or German is a plus.
Benefits
- Real ownership over how a growing company operates and scales
- A central role in the company's shift toward AI-driven operations
- Direct work with the CEO, with visible impact from day one
- The opportunity to grow with the company as its operations and team scale
Workplace
- On-site presence required
- Regular in-person work at the Wrocław office and operations site
- Exact office/remote split will be agreed during the interview process
Skills
- AI Tools
- Automation
- Excel
- SQL
- BI Tools
