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Technical Writer (R5662)

Shield AI

Dallas · USD 85,000-120,000 / year · 3+ years experience · Onsite · Posted Sep 29, 2026

At a glance

Experience
3+ years experience
Workplace
Onsite
Location
Dallas
Salary
USD 85,000-120,000 / year

About the role

  • Shield AI is seeking an experienced V-BAT Technical Writer to support the development, release, and lifecycle management of aircraft system service bulletins.
  • This is a hands-on technical publications role that works closely with engineering, quality, manufacturing, and field support teams to translate complex technical information into actionable communications.

Responsibilities

  • Partner closely with mechanical, electrical, software, systems, quality, and fleet support engineers to develop and maintain accurate, actionable service bulletins.
  • Develop step-by-step maintenance and inspection procedures that are technically accurate, safe, complete, and usable in operational environments.
  • Observe and document maintenance, assembly, inspection, troubleshooting, ground-test, and flight-test activities to ensure procedures reflect actual work execution.
  • Develop or coordinate supporting technical visuals, including annotated photographs, exploded views, system diagrams, task flows, and schematics.
  • Assess the documentation impact of engineering changes, software releases, flight-test findings, and operational feedback to issue configuration-controlled updates.
  • Determine and clearly document bulletin applicability, prerequisites, compliance requirements, labor estimates, required tools, consumables, and replacement parts.
  • Write and maintain warnings, cautions, notes, limitations, and hazard statements associated with maintenance and aircraft configuration changes.
  • Manage multiple service bulletin efforts across issue identification, engineering investigation, drafting, technical review, validation, release, revision, and field communication.
  • Facilitate cross-functional reviews with engineering, quality, manufacturing, supply chain, flight operations, maintenance, training, and customer-support stakeholders.
  • Research and interpret engineering artifacts, including drawings, bills of material, engineering change orders, and wiring diagrams.

Requirements

  • Bachelor’s degree in a technical discipline, or equivalent relevant experience.
  • 3+ years of relevant experience in maintenance documentation, service engineering, or technical writing in aerospace, defense, aviation, unmanned aircraft systems, or complex electromechanical systems.
  • Demonstrated ability to create, revise, or technically validate maintenance procedures, troubleshooting instructions, operator procedures, or service bulletins.
  • Experience developing maintenance instructions for aircraft systems, unmanned aircraft systems, avionics, propulsion systems, electrical systems, or mechanical assemblies.
  • Practical working knowledge of aircraft or UAS systems, including mechanical, electrical, avionics, propulsion, payload, and mission-system interfaces.
  • Ability to interpret engineering drawings, BOMs, CAD outputs, schematics, system architectures, and engineering changes.
  • Proven ability to work directly with engineers, quality personnel, maintainers, and flight-test teams to obtain, validate, and document technical information.
  • Demonstrated ability to produce clear, sequential, user-focused procedures for inspection, removal, installation, modification, troubleshooting, and testing.
  • Exceptional writing, editing, and organizational skills focused on technical accuracy, clarity, completeness, and usability.
  • Experience working in a configuration-managed product environment with controlled document revisions, technical reviews, and formal approvals.

Preferred qualifications

  • FAA Airframe and Powerplant (A&P) certificate, military aviation maintenance specialty, or equivalent civilian or military aircraft maintenance experience.
  • Experience maintaining, troubleshooting, inspecting, or supporting fixed-wing aircraft, rotorcraft, UAS, or other autonomous or robotic platforms.
  • Experience supporting corrective-action, reliability, quality, safety, or fleet-support programs.
  • Familiarity with ATA iSpec 2200, S1000D, MIL-STD-40051, MIL-STD-38784, MIL-STD-1808, or comparable technical-publication frameworks.
  • Background supporting developmental test, operational test, flight test, field sustainment, deployed operations, depot maintenance, or field-service operations.
  • Experience using PLM, document-control, change-control, configuration-management, requirements-management, or engineering-release systems.
  • Experience with Adobe FrameMaker, Arbortext, XML/DITA, Microsoft Office, Adobe Creative Suite, Visio, or comparable authoring and illustration tools.
  • Experience developing or managing technical illustrations, wiring diagrams, and other maintenance graphics.

Benefits

  • Bonus
  • Benefits
  • Equity
  • Temporary benefits package (applicable after 60 days of employment for temporary employees)

Skills

  • Technical Writing
  • Aircraft Systems
  • Maintenance Documentation
  • Service Engineering
  • Engineering Drawings
  • CAD
  • ATA iSpec 2200
  • S1000D
  • XML
  • DITA
  • Adobe FrameMaker
  • Arbortext
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  • Microsoft Office
  • Visio

Shield AI

Technical Writer (R5662)

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