At a glance
- Experience
- 1+ years experience
- Location
- India, Delhi NCR · Delhi
About Tide
- At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
- Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
- Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
- Tide facts:
- - Tide is available for UK, Indian, German and French SMEs
- - Over 2 million members across UK and India
About the role
- The Junior Business Finance Specialist joins the Business Finance team to connect with prospective customers interested in Business Loans.
- The role involves reaching out to high-intent leads, qualifying them based on eligibility, and managing the sales journey to drive conversions.
Responsibilities
- Reach out to premium and high-intent leads based on business requirements.
- Understand customers’ business needs and financing requirements to identify relevant Business Loan opportunities.
- Explain loan products, eligibility criteria, key terms, and documentation requirements to customers.
- Build strong customer relationships through professional and consultative conversations.
- Qualify leads based on customer requirements and basic eligibility.
- Follow up consistently with interested customers to drive conversions and application completion.
- Handle customer queries and objections effectively and provide appropriate solutions.
- Coordinate with internal teams to ensure a smooth customer journey from lead qualification to loan processing.
- Maintain accurate lead and follow-up information in the relevant systems.
- Work towards defined calling, conversion, and business targets.
Requirements
- Open to undergraduates.
- 1+ years of experience in telesales, inside sales, telecalling, or customer-facing sales roles.
- Strong Hindi and English communication skills.
- Comfortable handling outbound calls and managing a lead funnel.
- Strong sales, persuasion, and objection-handling skills.
- Ability to understand customer requirements and explain financial products clearly.
- Comfortable speaking with business owners and premium customers.
- Target-oriented and comfortable working in a performance-driven sales environment.
- Strong follow-up and lead management skills.
- Comfortable working with CRM systems and other sales tools.
Preferred qualifications
- Experience in Business Loans, Personal Loans, Lending, Banking, NBFCs, or FinTech.
- Experience handling premium/high-value leads or customers.
Benefits
- Competitive Compensation
- Generous annual leave
- Paid maternity, paternity, and adoption leave
- Sabbatical leave options
- Private family health insurance with OPD coverage
- Life and accident insurance
- Mental wellbeing support
- Paid volunteering and development days
- Annual learning and development budget
- Home office setup contribution
Skills
- CRM Systems
- Telesales
- Inside Sales
- Lead Management
