Account Executive / Account Manager, SMB (India)
Hybrid, Bangalore · Bangalore · 1+ years experience · Hybrid · Posted Oct 15, 2026
At a glance
- Experience
- 1+ years experience
- Workplace
- Hybrid
- Location
- Hybrid, Bangalore · Bangalore
About the role
- As a hybrid Account Executive/Account Manager in the SMB segment based in Bangalore, you own the full commercial relationship for your book including new logo acquisition, expansion, and renewals.
Responsibilities
- Manage the entire sales process from first conversation through trial management, negotiation, legal and close within an average cycle of 30 days or less.
- Manage a pipeline of primarily inbound prospects for new business, and inbound inquiries from your own book for expansion and renewal.
- Take 5 or more discovery and customer calls per day, and run 25 or more meetings per week combined across new business and book management.
- Negotiate renewals within your book on a recurring monthly cadence.
- Consistently create 3x pipeline coverage month over month, across both motions.
- Achieve and exceed monthly and quarterly quotas for new business bookings and net revenue retention.
- Run consultative discovery, asking layered questions and tying findings back to value and business outcomes.
- Tier your book to prioritize top new-business opportunities, top expansion accounts and top at-risk renewals.
- Forecast your most likely outcome, across new business and renewals, within a 10% margin.
- Apply AI tooling to your own workflow to compress research, prep and follow-up time.
Requirements
- 2+ years of closing and account management experience combined, carrying a monthly or quarterly quota that included both net-new and existing-book responsibility.
- 1+ year running a high-volume motion: 5 or more meetings a day, deals closing inside one to three meetings, and a book of existing accounts managed in parallel.
- Top performer in current role, at or above 100% attainment across the trailing three quarters, with stack rank known.
- Deal and book economics consistent with SMB: 30-day-or-less cycles, accounts under 200 employees.
- A named consultative sales process applied day to day, on new deals and renewal conversations alike.
- Came up through an SDR, BDR or equivalent high-volume sales seat, or through a book-owning CS/AM seat, before this role.
- Demonstrated use of AI tools to improve sales and account-management productivity.
- Excellent communication and the ability to influence stakeholders across technical and non-technical roles.
- Coachable, and demonstrably so: you take feedback inside the conversation, not after it.
- Based in Bangalore, India.
Workplace
- Hybrid workplace model based in Bangalore.
- Open to in-office presence once office opens.
Skills
- CRM