Account Executive, Group Ticketing
Cincinnati, OH · Fourth Street Front · Remote · Posted Oct 14, 2026
At a glance
- Workplace
- Remote
- Location
- Cincinnati, OH · Fourth Street Front
About the role
- The Account Executive, Group Ticketing role focuses on generating new business through group ticket initiatives, maintaining excellent customer service, and creating lasting relationships through calls, meetings, and networking events.
- Responsibilities include engaging with the Cincinnati corporate community, developing strategies to strengthen connections in the Youth Soccer community, and assisting with the coordination of on-field experiences.
Responsibilities
- Generate new sales revenue through prospecting, cold calling, and in-person appointments
- Maintain a 60-80 call per day volume as well as an aggressive meetings schedule
- Responsible for the growth of existing relationships to maximize client spend and generate repeat business
- Assist with the creation, development, and implementation of new concepts designed to generate new sales revenue streams
- Set appointments with key decision makers in the community to assess the opportunity to develop and grow opportunities
- Renew and up-sell existing group sales customers year-over-year
- Meet and exceed weekly, monthly, and yearly sales goals
- Proactively seek new leads through referrals, networking, and prospecting businesses
- Maintain accurate and detailed records of all current clients and prospects within a CRM system
- Provide superior customer service to clients and prospects both in-person and over the phone
Requirements
- High school diploma required
- Proven record of sales and/or customer service experience required
- Strong computer skills including proficiency in Microsoft Office Suite
- Ability to work outside of regular business hours including but not limited to weekends and holidays as required by the FCC game schedule, special events, and projects
- Ability to develop productive and effective relationships both internally and externally
- Excellent verbal and written communication skills
- Excellent sales and customer service skills with proven negotiation skills
- Excellent organizational skills and attention to detail
- Strong ability to multi-task in a fast-paced working environment
- Strong team philosophy; proven ability to work positively, collaboratively and professionally within a team and across an organization
Preferred qualifications
- Bachelor’s degree or equivalent education preferred
Benefits
- Generous paid time off and holiday time
- Option for one work from home day per week
- Medical, Dental, Vision, Life Insurance, 401k plan with company match
- Short-Term & Long-Term Disability Insurance
- Maternity & Paternity Leave and Family Building Benefit
- Employee Assistance Program and free subscription to the Calm App
- Discount off merchandise in the FCC team store
- Community volunteer opportunities
- Professional development and frequent team building opportunities
- Opportunity for complimentary staff tickets to home FC Cincinnati matches
Workplace
- Option for one work from home day per week (by department and schedule)
Skills
- Microsoft Office Suite
- CRM
