Account Manager, Corporate
Singapore, Central · Singapore · 2-4 years experience · Posted Oct 20, 2026
At a glance
- Experience
- 2-4 years experience
- Location
- Singapore, Central · Singapore
About the role
- The Account Manager, Corporate will build strong, lasting relationships with customers and key stakeholders to retain and grow the client base.
- This role serves as the primary point of contact for clients, handling inbound queries, outbound engagement, and renewal discussions.
- The position involves collaborating with Account Executives to uncover new business opportunities within the Consulting vertical.
Responsibilities
- Maximize retention rate across the book of business.
- Drive adoption of AlphaSense solutions into other business units of existing clients to exceed revenue goals.
- Identify revenue at risk to prevent churn.
- Forecast retention rates.
- Collaborate with Account Executives to identify growth opportunities.
- Hold Business Reviews with key stakeholders.
- Plan and execute new user onboarding and training initiatives.
- Conduct proactive outreach with relevant material for the user base.
- Serve as a physical presence within client offices through floor walks and lunch and learns.
- Acquire value stories and product feedback to circulate internally.
Requirements
- Business proficiency in Chinese/Mandarin and English.
- Minimum 2-4 years of account management experience.
- Demonstrated success at managing and growing relationships within Fortune 1000 clients.
- Understanding of best practices for client engagement within a SaaS environment.
- Exceptional oral, written, and presentation skills.
- Ability to distill and explain complex issues in simple terms.
Skills
- SaaS
- Account Management
- Relationship Management
- Business Acumen
