Account Manager (FTC)

Sydney · PCAU · Hybrid · Posted Sep 28, 2026

At a glance

This is a fixed-term contract role within the Global Studios team, initially running until 17th December 2026.
The Account Manager is responsible for building strong client relationships and overseeing the delivery of integrated campaigns.
The role involves managing client briefs, planning and deploying creative, and coordinating agency workload across cross-functional teams.

Manage, draft and review client briefs.
Ensure client deadlines are met across multiple campaigns and liaise with the Account Director on team capacity.
Liaise with clients to clarify questions, manage expectations, and communicate status updates or recommendations.
Distill and transfer client feedback to designers and copywriters.
Prioritize workloads for the team and escalate when necessary.
Ensure client requirements are met while protecting DEPT brand values.
Maintain a full understanding of client business, strategies, and objectives to act as a trusted adviser.
Build working relationships with key clients through meetings, planning sessions, and evaluation reviews.
Ensure success criteria are met and projects are delivered on time and to budget.
Work with the team to determine and test creatives across client-owned channels.

Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience.
Extremely organised with the ability to manage multiple projects simultaneously.
Ability to work within short timeframes and meet deadlines with ease and efficiency.
Moderate understanding of production and interactive processes.
Excellent oral and written communication skills.
Superb planning and organisation ability.
Ability to manage and develop client and supplier relationships.
Basic understanding of financials to effectively manage budgets.