Account Manager, Majors

Montana-Remote · Arizona-HQ · 3+ years experience · Remote · Posted Oct 19, 2026

At a glance

As an Account Manager focused on Major Law Enforcement Accounts, you’ll play a key role in driving strategic growth and supporting public safety transformation across some of the largest State Patrol Agencies within the U.S.
Working in close partnership with a Key Account Leader, you’ll co-own revenue goals, deepen customer relationships, coordinate resources, and help ensure our solutions drive measurable outcomes.

Close new business and expansions across a territory of major city police departments and county sheriff’s offices.
Build and manage a long-term growth pipeline; maintain accurate forecasts in Salesforce (stage, close date, next steps).
Co-own a quota alongside a Key Account Leader; all closed revenue is team-attributed.
Build and expand multi-threaded relationships with senior agency stakeholders.
Identify whitespace, align Axon solutions to customer priorities, and execute on territory growth plans.
Participate in executive meetings and QBRs to reinforce value, gather feedback, and uncover new opportunities.
Act as the primary liaison between the customer and internal teams (CSMs, Solutions, Legal, Services).
Scope clean, aligned deals and ensure seamless handoff and execution for post-sale success.
Monitor service fulfillment and escalate risks to ensure customer outcomes stay on track.
Use Salesforce and AI tools (like ChatGPT) to enhance productivity, insights, and communication.

3+ years of full-cycle new business sales experience (prospecting to close), ideally in enterprise SaaS or complex B2B
Proven ability to consistently exceed quota in a hunter capacity, building pipeline from scratch and closing multi-stakeholder deals.
Proven success managing large, multi-stakeholder accounts — preferably in the public sector or public safety
Experience with sales forecasting, pipeline management, and CRM tools (Salesforce)
Comfortable owning a quota and aligning deeply with cross-functional partners to deliver outcomes
Exceptional communication skills, with the ability to influence across roles and levels
High ownership mentality — you treat your accounts like your business
Must be able to travel 60-80% within territory