Account Manager, SMB
Hybrid, Austin · Austin · USD 110,000-130,000 / year · 1+ years experience · Hybrid · Posted Oct 2, 2026
At a glance
- Experience
- 1+ years experience
- Workplace
- Hybrid
- Location
- Hybrid, Austin · Austin
- Salary
- USD 110,000-130,000 / year
About the role
- As an Account Manager within the SMB segment at Apollo.io, you will drive expansion revenue and retention across a book of business consisting of approximately 300 accounts.
- You will be responsible for managing and growing relationships with existing small business customers, ensuring they achieve desired outcomes and maximizing account value.
Responsibilities
- Manage the entire sales process from initial conversation, trial management, negotiation, legal, and close with an average deal cycle of 30 days or less.
- Negotiate a high volume of renewals (~10) each month within your book of business.
- Manage a pipeline of primarily inbound inquiries from your book of business to identify, engage, and develop relationships with potential buyers.
- Take 5+ meetings per day between upsells and renewals, running 25+ meetings per week.
- Consistently create 3x pipeline month over month.
- Achieve and exceed monthly and quarterly quotas.
- Tier your account list to identify top expansion opportunities as well as top 'at risk' accounts.
- Ask questions in a consultative way during the Discovery step and actively listen to tie back to value and business driven outcomes.
- Communicate directly with Director and above level contacts primarily within the sales, marketing, and RevOps departments.
- Accurately predict your most likely outcome within a 10% margin.
Requirements
- Have at least 1 year of experience owning a large book of existing accounts (~500+ accounts) within the SMB segment
Workplace
- This is a hybrid role, requiring three days in office.
Skills
- Salesforce
