Administrative Business Partner

Escazu, CRI · Escazú, Costa Rica · 2+ years experience · Hybrid · Posted Oct 12, 2026

At a glance

We are looking for an Administrative Business Partner to join our team in a hybrid role based out of our Escazú office 3 days per week, reporting to the SVP, Global Customer Support.
Our general and administrative teams help support and scale our company, providing a strong foundation for growth across our workforce, culture, financial operations, and global infrastructure.

Oversee executive calendars, prioritize tasks, resolve scheduling conflicts, and ensure smooth coordination of meetings and engagements
Plan internal and external meetings, All Hands, and events, managing logistics like conference rooms, catering, and preparation of materials
Submit monthly expense reports, process reimbursements, and coordinate domestic and international travel with fully detailed itineraries
Handle sensitive matters discreetly while upholding confidentiality in all administrative tasks
Maintain and update org charts, directories, and team initiatives like competitions and recognition programs for alignment and effective implementation

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
2+ years of experience providing executive-level administrative support
Proven ability to schedule and coordinate complex internal and external meetings, events, and logistical arrangements
Proficiency in tools such as Zoom, Outlook, Word, PowerPoint, Google Suite, and expense reporting platforms like Coupa
Strong organizational skills with the ability to manage multiple priorities, proactively resolve issues, and de-escalate challenges
Exceptional interpersonal communication skills, with experience collaborating across all levels of an organization and supporting interaction with external stakeholders

Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
Demonstrated ability to build and maintain strong relationships with internal and external counterparts to ensure open communication and operational efficiency
High adaptability to changing circumstances, last-minute adjustments, and shifting organizational priorities
Willingness to travel to the U.S. 2-3 times per year to provide onsite logistics and support for key events